
Oluchi Ekpo
Customer Service Sales Representative

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About me
HR Generalist//Talent Management// Performance Management//HR Advisory
Education

University of Benin
-B.A Theatre/Theatre Arts Management Second class upper
Experience

Belefull masterchef
Apr 2019 - Nov 2019Customer Service Sales RepresentativeMy responsibility include1. Produce daily reports 2. Create inventories 3. Take customer”s order and guide them through the menu. 4. Attend to complaint and appraisals

Cordial Exchange
Oct 2020 - Jan 2021Customer Service Representative1. Assist customer’s with complaints and questions 2. Take orders and process returns 3. Manage incoming calls and outgoing calls

CREDIT DIRECT LIMITED
Jul 2021 - May 2022Telesales Agent1.Assist in processing credit facility through softwares made available 2.Contact existing or potential customers to inform them about the product the company has to offer them 3.Answer customer’s questions about the product or company on behalf of the company 4.Close sales
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Schoolable HQ (YC W'19)
Jun 2022 - Jul 2024● Develop and implement HR strategies and initiatives aligned with the overall business strategy● Bridge management and employee relations by addressing demands, grievances, or other issues● Manage the recruitment and selection process● Nurture a positive working environment● Ensure legal compliance throughout human resource management● Prepare regular reports on expenses and office budgets● Schedule in-house and external events● Update office policies as needed.● Maintain a company calendar and schedule appointments. Show less
Human Resources Manager
Nov 2022 - Jul 2024Human Resources Intern
Jun 2022 - Dec 2022
Licenses & Certifications
- View certificate

Associate Professional in Human Resources - International™ (aPHRi™)
HRCIJul 2023
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