
Lisa Whitaker
Learning Support Assistant

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About me
Non-domestic Energy Services Manager at Severn Wye
Education

Peter Symonds College
2000 - 2002
Henry Beaufort School
1995 - 2000
The Open University
2013 - 2014Post Graduate Certificate Environmental Management
The Open University
2013 -MSc Environmental Management Environmental StudiesEnvironmental decision makingManaging for sustainabilityProblem-solving and improvementEnvironmental responsibility: ethics, policy and action

University of Sussex
2003 - 2006BA Hons English Language 2:1Year One • Making of English• Language and Style• Current Social Issues in English Language• Approaches to Grammar• Histories of Culture• 2.1 classificationYear Two • Biology and Evolution of Language• Grammar (minimalist approach)• Language Acquisition• Sociology of Language• Structure of English 2 (semantics)• Consolidation French• 1st ClassificationYear Three • Communication Analysis• Language Processing in the… Show more Year One • Making of English• Language and Style• Current Social Issues in English Language• Approaches to Grammar• Histories of Culture• 2.1 classificationYear Two • Biology and Evolution of Language• Grammar (minimalist approach)• Language Acquisition• Sociology of Language• Structure of English 2 (semantics)• Consolidation French• 1st ClassificationYear Three • Communication Analysis• Language Processing in the Mind• English World-Wide• Modern Pronunciation of English• Discourse in Public Life• Meaning and Mind• Research Project: Tony Blair’s Metaphors: A Comparison of the Metaphors Used in Speeches About Terrorism and Education• 2.1 Classification Show less

The Open University
2014 - 2015Postgraduate Diploma Environmental Management
Experience

Henry Beaufort School
Sept 2002 - Aug 2003Learning Support AssistantThe main function of the role was the support of secondary school students with different Special Educational Needs. I worked in a variety of settings, with whole classes, small groups and one-to-one with students and also ran an after school homework club. I developed teaching and coaching skills across a range of subjects including history, geography, RS, maths, English and science.Achievements:★ Supported a GCSE student who had been excluded, gaining him passes in 5 subjects.★ Enabled a student with ASD to re-join mainstream education after a period of home schooling. Show less

Nelson Thornes
May 2007 - Aug 2012I was responsible for the publishing list for the Scottish maths market, including developing publishing strategy; conducting market research; presenting to the board for investment approval; setting up and managing project budgets; recruiting, commissioning and briefing authors; negotiating contracts and leading a team of in-house editors during production. Achievements:★ Consistently delivered projects within budget.★ Developed successful publishing programme for the Scottish market.★ As part of Greenwise committee, developed and implemented environmental action plans, e.g. waste reduction initiatives. Show less The role involved working directly with authors on manuscripts, ensuring they met briefs in terms of quality, budget and schedule and thus demanded a high level of organisation, subject knowledge and problem-solving skills. I had responsibility for leading a team of editors and trainees on a high-profile print- and electronic-based maths series, ensuring publication to schedule and budget.Achievements:★ Confidently delivered two different product manuscripts ahead of schedule, leading to early publication.★ Successfully negotiated the receipt of material from authors who previously had a track record of failing to deliver to schedule.★ Performed quality editorial work on series that became number one for the market. Show less Responsibility for administrative management of three faculties of eighteen distance learning tutors, liaising with 200 customer schools. Arranged sickness cover, kept accurate records, liaised with external suppliers and internal departments to ensure the smooth running of the business. Additional duties included extensive data and spreadsheet management and responsibility for 'taster session' offering for customers. Organised events such as training days for both internal colleagues and customers. Show less
Commissioning Editor, Maths
Apr 2010 - Aug 2012Development Editor, Maths
Jul 2008 - Apr 2010Distance Learning Coordinator
May 2007 - Jul 2008

The Canberra Times
Jan 2013 - Jun 2014Executive Assistant to the Editor-in-ChiefAs well as supporting the Editor and Editor-in-Chief, managed a team of admin support staff for an editorial department of approx 70 employees and over 100 third-party contributors. Acted as Occupational Health and Safety committee representative, assisting in departmental audits, coordinating workplace assessments and ensuring the department adhered to policy.Achievements:★ Developed process for tracking annual leave across the department, improving efficiency.★ Initiated “green review” of the business, making suggestions for improving environmental performance.★ Contributed to “Alignment and Engagement” action planning, leading to improved staff survey results. ★ Became department super user of SAP accounting system. Show less

Freelance
Jul 2014 - Oct 2014Editor and Project ManagerWorked on several projects, producing and editing content, print and online.★ Copy-edited manuscript★ Re-versioned manuscript for different exam board qualifications★ Answer checking for mathematics publications

Earthwatch Europe
Oct 2014 - Apr 2015Programme Coodinator (maternity cover)The major responsibilities of this role were to coordinate logistics for teams of high-profile leaders from Earthwatch’s corporate partners, and student teams from the UK. Achievements:★ Quickly established rapport with key clients and suppliers.★ Developed processes for new area of business, working with volunteers, students and existing staff members. ★ Easily picked up company and departmental processes with minimal instruction.

Ethical Screening
May 2015 - Dec 2020This role's primary purpose was to ensure the smooth running of the business. This encompassed line management responsibility for the research team, ensuring the day to day running of the team to produce core company products; initiating and managing longer-term projects; ownership of company HR policies; responsibility for effective internal communications, in line with mission and strategy; promoting a company culture that encourages top performance and high morale. I led the company's Covid-19 response during the pandemic, ensuring business continuity throughout. Show less
Operations Manager
Jan 2020 - Dec 2020Research Team Leader
May 2019 - Jan 2020Senior Researcher
Jan 2017 - Dec 2019Researcher
May 2015 - Dec 2016

Severn Wye
Jan 2021 - nowA Senior Project Manager role leading a team delivering projects for Non-domestic clients including businesses, charities, community organisations and social housing providers. Working across business and domestic energy efficiency and fuel poverty relief projects. Mainly working on Target 2030 Gloucestershire / Swindon & Wiltshire Projects administering emergency Covid relief in Gloucestershire, Herefordshire and across Wales, linked to our existing projects Warm and Well and Keep Herefordshire Warm
Non-domestic Energy Services Manager
Apr 2023 - nowSenior Project Manager
Mar 2022 - Jul 2023Project Manager
Jan 2021 - Feb 2022
Licenses & Certifications
- View certificate

Level 3 Leadership and Management
ILMAug 2023 - View certificate

Level 3 Energy Efficiency Measures For Older & Traditional Buildings
CITBApr 2021 - View certificate

Level 2 Fuel Debt Advice in the Community
National Energy ActionJul 2021 - View certificate

Level 3 Energy Awareness
National Energy ActionFeb 2021
Volunteer Experience
Council Member
Issued by Swindon Village Parish Council on Nov 2020
Associated with Lisa WhitakerVolunteer
Issued by Conservation Volunteers Australia on Nov 2012
Associated with Lisa WhitakerLand Search Technician, Land Search Party Leader, Station Secretary
Issued by Severn Area Rescue Association on Sept 2015
Associated with Lisa Whitaker
Languages
- enEnglish
- frFrench
- itItalian
- geGerman
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