Lenka Grove-White

Lenka Grove-White

Back Office Assistant

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location of Lenka Grove-WhiteHertford, England, United Kingdom

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  • Timeline

  • About me

    Executive assistant/ Office manager

  • Education

    • University of PavolJozefa Safárik in Kosice and Silesian University in Opava

      2015 - 2017
      Master's degree Public Administration
  • Experience

    • Slovak Telekom

      Jan 2013 - Jan 2014
      Back Office Assistant
    • Regiojet a.s.

      Jan 2014 - Jan 2015
      Stewardess
    • DOREA Educational Institute

      Nov 2016 - Jan 2016
      Training Course

      The specific objectives of the project were:To search the good practices in programme and partner countriesTo create a strong and sustainable network of partners and associated partnersTo train youth workers about EU concept and principlesTo promote and advocate about youth civic participation on local and European levelTo increase the knowledge, skills and capacities of the partners to continue supporting youth even after the EU4U project is over.

    • Diebold Nixdorf

      Oct 2017 - Nov 2018
      Office Manager

      Assist with office and knowledge transfer from branch in Prague to KosiceResponsible for on-boarding and exit procedures Responsible for preparing and presenting welcome days for newcomersNew hires trainingGeneral office management ´- ordering office supplies, maintaining printer, equipment etc. Responsible for ordering and evidence Hardware (notebooks, LCD's, headsets, RAM etc.)Arrange business trips (book flight tickets, hotels, travel insurance)

    • Teleperformance Greece

      Jan 2019 - Dec 2020
      Technical Support Specialist - Apple

      Technical advisor for the English and Slovakia speaking customers, especially for UK and Ireland market.The main duties:• resolving software and hardware issues for iOS, macOS and iTunes users• communicated and supporting customers by phone and email• identifying and escalating emerging product or customer dissatisfaction issues• maintenance database of customers

    • Private Investor

      Oct 2020 - May 2023
      Project Assistant

      The main goal of the project was analyze market and build a financial plan for investments into Startup companyMain responsibilities:to create market researchto prepare products portfolioto create real executive summary and business planto create financial analyst for the new Startup companyad hoc tasks based on requirements

    • Click Intelligence Ltd

      Feb 2021 - May 2023
      Administrative Assistant

      • Facilitated efficient collaboration with sales dept. and crossfunctional teams• Supported senior manager's operations and communicated with clients• Compiled reports and managed client orders accurately• Developed strategic relationships with potential partners• Maintaining company and client database

    • Getting Married in Denmark

      Mar 2023 - now
      Document Specialist
  • Licenses & Certifications

    • Project Management Fundamental Course

      Udemy
      Nov 2020