
Lenka Grove-White
Back Office Assistant

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About me
Executive assistant/ Office manager
Education

University of PavolJozefa Safárik in Kosice and Silesian University in Opava
2015 - 2017Master's degree Public Administration
Experience

Slovak Telekom
Jan 2013 - Jan 2014Back Office Assistant
Regiojet a.s.
Jan 2014 - Jan 2015Stewardess
DOREA Educational Institute
Nov 2016 - Jan 2016Training CourseThe specific objectives of the project were:To search the good practices in programme and partner countriesTo create a strong and sustainable network of partners and associated partnersTo train youth workers about EU concept and principlesTo promote and advocate about youth civic participation on local and European levelTo increase the knowledge, skills and capacities of the partners to continue supporting youth even after the EU4U project is over.

Diebold Nixdorf
Oct 2017 - Nov 2018Office ManagerAssist with office and knowledge transfer from branch in Prague to KosiceResponsible for on-boarding and exit procedures Responsible for preparing and presenting welcome days for newcomersNew hires trainingGeneral office management ´- ordering office supplies, maintaining printer, equipment etc. Responsible for ordering and evidence Hardware (notebooks, LCD's, headsets, RAM etc.)Arrange business trips (book flight tickets, hotels, travel insurance)

Teleperformance Greece
Jan 2019 - Dec 2020Technical Support Specialist - AppleTechnical advisor for the English and Slovakia speaking customers, especially for UK and Ireland market.The main duties:• resolving software and hardware issues for iOS, macOS and iTunes users• communicated and supporting customers by phone and email• identifying and escalating emerging product or customer dissatisfaction issues• maintenance database of customers

Private Investor
Oct 2020 - May 2023Project AssistantThe main goal of the project was analyze market and build a financial plan for investments into Startup companyMain responsibilities:to create market researchto prepare products portfolioto create real executive summary and business planto create financial analyst for the new Startup companyad hoc tasks based on requirements

Click Intelligence Ltd
Feb 2021 - May 2023Administrative Assistant• Facilitated efficient collaboration with sales dept. and crossfunctional teams• Supported senior manager's operations and communicated with clients• Compiled reports and managed client orders accurately• Developed strategic relationships with potential partners• Maintaining company and client database

Getting Married in Denmark
Mar 2023 - nowDocument Specialist
Licenses & Certifications

Project Management Fundamental Course
UdemyNov 2020
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