Ciara Dunne

Ciara Dunne

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location of Ciara DunneDublin, County Dublin, Ireland

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  • Timeline

  • About me

    Human Resources Officer

  • Education

    • National College of Ireland

      2018 - 2019
      CIPD Diploma HRM Human Resource Management CIPD Distinction
    • Maynooth University

      2013 - 2016
      Bachelor of Arts (BA) geography and english Second class honours degree. Grade 2

      Activities and Societies:

    • Maynooth University

      2016 - 2017
      Master of Science (MSc) Business Management Second Class Honours Grade 1

      Business Research Project • Thesis Title: An investigation into the use of Performance Management Systems and their impact on Employee Engagement and Wellbeing among the millennial generation. • Working alongside a graduate programme to investigate how graduates on the programme experienced employee engagement, wellbeing and learning & development. • Developed a survey to gather qualitative and quantitative data that aided in the research. • Conducted interviews with both… Show more Business Research Project • Thesis Title: An investigation into the use of Performance Management Systems and their impact on Employee Engagement and Wellbeing among the millennial generation. • Working alongside a graduate programme to investigate how graduates on the programme experienced employee engagement, wellbeing and learning & development. • Developed a survey to gather qualitative and quantitative data that aided in the research. • Conducted interviews with both graduates and managers on the programme. • Bi-weekly meetings with the programme manager to further investigate and develop ideas. • Led focus groups with line managers. • Presented to the programme manager, line-managers and HR director on the findings of the project. Show less

  • Experience

    • Bank of Ireland

      Oct 2017 - Sept 2022

      Coordinating the effective running of the administrative process involved with recruitment. Manage the end to end screening process of internal and external applicants, in line with recruitment policies and procedures. Invoice management. Experience in creating dashboards. High quality relationship management with managers, directors, vendors, candidates, colleagues and customers. Risk management experience. Proficient in all aspects of Microsoft office suite. Provide a top quality service to Bank of Ireland customers. Complied with all internal and external regulatory requirements. Complaints management.Contributed to changing Bank Policies within this sector to reflect new verification procedures. Ability to adapt quickly in a fast paced, changing environment.Demonstrated my ability to put the customer first in every interaction.

      • Recognition and Culture Transformation Co-ordinator

        Feb 2021 - Sept 2022
      • Recruitment Coordinator

        Mar 2019 - Feb 2021
      • Customer Service Representative

        Oct 2017 - Mar 2019
    • EY

      Aug 2022 - Dec 2023
      Senior People Consultant
    • DHL Global Forwarding

      Dec 2023 - now
      Human Resources Officer
  • Licenses & Certifications