John Roberts

Experience

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  Nortel Networks

  Jan 1988 - Jan 2006

  Engineer

  I worked on many different Nortel products - DMS10, DMS100, Passport 7K, Passport 15K, Succession, XACore, MG9K. My experiences included hardware technical support, software technical support, commissioning, installation, configuration of line migration datafill, EMC/NEBS compliance testing.

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  Flex

  Sept 2006 - Nov 2009

  Systems Test Engineer

  Coordinated and performed preliminary EMC testing on equipment in Flextronics lab. Supported vendor's equipment through EMC/NEBS compliance testing at certified compliance test facilities (U.L. and TUV). During EMC/NEBS compliance testing, I would support installing, commissioning, validating proper operation, debugging software/hardware/EMC problems that may be encountered, and mitigating EMC/NEBS failures.

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  ZeroChaos

  Nov 2009 - Jan 2010

  Test and Support Engineer

  Three month contract to train another engineer to take over my responsibilities to support Nortel equipment through EMC/NEBS compliance testing. Trained engineer on TCP/IP technology (including IP schemes, subnetting, switches, routers, LAN vs. WAN, etc), installing Linux operating system software, remote access via VNC, and testing software/methods using custom PITS software, ping sessions, and Sun VTS.

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  GENBAND

  Aug 2010 - Dec 2010

  Systems Test Engineer

  4 month contract to coordinated and performed preliminary EMC testing on equipment in Flextronics lab. Supported vendor's equipment through EMC/NEBS compliance testing at certified compliance test facilities (U.L. and TUV). During EMC/NEBS compliance testing, I would support installing, commissioning, validating proper operation, debugging software/hardware/EMC problems that may be encountered, and mitigating EMC/NEBS failures.

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  NetApp

  Jan 2011 - now

  Network Administrator

  Network AdministratorDay to day support of NetApp’s design, QA, and performance Global Dynamic Labs (GDL). My role consists of installation/configuration and troubleshooting of Cisco networking equipment, proper network communication to servers and NetApp filers, and upgrades of switches. In addition to typical routing and switching technologies, we are also supporting deployment of FCoE, Fiber Channel, and a new roll-out of Cisco Application Centric Infrastructure (ACI) technology. Networking equipment includes Cisco Nexus (2248/2232 fabric extenders, 5010/5020/5548/5596 switches, 7000 and 9K switches), Catalyst (2960 switches, 4900 switches), and Cisco Fiber Channel 9710 MDS switches. Additional functions include assigning/reserving IPv4/IPv6 addresses within DNS server, configuration of NetApp filer interfaces (cluster, data, management for both 7-mode and 10-mode clusters), and physical installation of network equipment. Show less