Chuck Tindall

Experience

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  USAF

  Aug 1976 - Mar 1982

  Staff Sargent E-5

  Avionic Sensor System Specialist. Preformed maintenance on airborne equipment which included Laser Designators and Receivers (Pave Penny and Pave Spike) and FLIR (Forward Looking Infrared). Duties also included being on flying status to preform real time in flight training for system operators.

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  California Copy

  Mar 1982 - Dec 1984

  Field Service Manager

  Field Service Manager responsible for service training, technician supervision, scheduling, parts ordering and customer relations.

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  Mita Copystar America

  Jan 1985 - Dec 1985

  Manufacture Service Representative

  Manufactures representative responsible for resolving service issues with Dealers in four Western States. Duties included Dealer training, Trouble Shooting service issues, quality control and generating reports detailing problems and solutions.

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  FKM Copiers

  Jan 1986 - Jul 1990

  Coorporate Service Trainer and Contract Administrator

  Responsible for service training in multiple locations and resolving difficult service problems at customer's locations.Inside Service Contract Administrator responsible for acquiring new contracts and renewing existing accounts.

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  Carbon Copy Inc.

  Aug 1990 - now

  Service Manager

  Responsible for day to day service operations which include Scheduling, Parts ordering, Service training, Service supervision, Customer satisfaction and Service Department profitability accounting.I also supervise all "IT' operations. In addition, I handle all major account sales which would include government,education and banking.

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  Carbon Copy, Inc.

  Aug 1990 - Sept 2009

  Vice President

  •Established and maintained all policy and procedures for the Service Department including scheduling, training, part and supply ordering. 32 years of problem solving experience.•Established and maintained all policy and procedures for Account Receivable and Accounts Payable, HR, Payroll, training and software selection.•Responsible for inside sales which included maintenance agreement sales and renewals, Government and County sales, Major Account acquisition and retention.•Outside Sales Manager experience which included training sales representatives, assisting in lead generation, quotes, sales strategies, leasing procedures and understanding manufactures programs.•Grew company sales from a start up company to 2.5 million per year. Show less