Donovan Chetty

Experience

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  CTP Gravure

  Nov 2004 - Sept 2007

  Network Administrator

  Maintaining 2 networks containing a Domain & Workgroups, containing approximately 90 users altogether. Installation of new network cables and adding new users onto the network. Providing support to end users as well as installation/support of hardware and software.Performing routine network operations, including preventative maintenance, backups, security and system management.Liaising with service providers and suppliers.Assembling, configuring and repairing computer systems. Generating monthly profit/loss reports Show less

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  Sunnyfield Packagin

  Oct 2007 - Feb 2008

  Information Technology Administrator

  Administering Windows 2003 Server, Microsoft Exchange 2003 Server and a Microsoft Terminal Server. To generate reports using Pastel Evolution, Alchemex and Pastel Partner . Installation of new network cables and new users onto the network. Providing support to end users as well as installation/support of hardware and software. Performing routine network operations, including preventative maintenance, Backups, security and system management.Liaising with service providers and suppliers. Assembling, configuring and repairing PCs Show less

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  UCS Solutions

  Mar 2008 - Aug 2013

  Resolve hardware and software customer support calls relating to end-user devices.Installation of PCs, Laptops and printers.Installation and support of operating systemsRecovery of files.Software installation and support.WLAN support.VPN user setup and support.Blackberry mail installation and supportCabling and patching. Hub and Switch support.Remote hardware and Microsoft software support, using the available tools.Accept, update, attend & resolve all incidents within specified SLA’s.Escalate and communicate/feedback to clients on all call that may exceed SLA’sAdhere to Operational Processes & Procedures to ensure consistent & repeatable service delivery Show less

  • Network Engineer

    Jun 2010 - Aug 2013

  • Desktop Support Engineer

    Mar 2008 - May 2010
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  VAST Networks

  Aug 2013 - Oct 2019

  Conducted small to large site surveys/evaluation with vendors Signed off RF surveys and cabling surveysManaged vendor installations and conducted QA on vendor installationsConfigured wireless LAN equipmentResponsible for making sites live and signing off sites.Thereafter ongoing monitoring, troubleshooting and management of WLANs Was involved in solutions architecture for new sites with new equipmentTesting of new designsMigrations of other standards onto our networkVOIP management of our office environment – configuration and management of switch and Yealink phones onto the network through the GUICompiling process documentsUpdate, attend & resolve all incidents within specified SLA’s Show less

  • Network Engineer

    Aug 2013 - Oct 2019

  • Access Operations Engineer

    Aug 2013 - Oct 2019
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  Altron Bytes Systems Integration

  Mar 2020 - now

  Senior Network Engineer

  Support and configuration of Networking devices.Assisting with network design, maintenance, implementations and supportClient facing and remote supportAccept, update, attend & resolve all incidents within specified SLA’s.Compiling process documentsAdhere to Operational Processes & Procedures to ensure consistent & repeatable service delivery