Florence Sibanda

Experience

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  Clean n' Sweep Domestic Services

  Mar 2006 - Sept 2009

  Corporate Receptionist

  Recruitment - Permanent or part-time placement of candidatesAnswering, screening and directing calls to appropriate departmentsRegistration of candidates and handling cashDeal with clients' queries telephonically and in personEnsure that the reception is tidy and presentableBookings, Interview screening, Filing and Data CapturingSchedule and re- schedule meetings and appointments for the MD (Diary Management)

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  Watervale Minerale

  Feb 2010 - May 2013

  Corporate Receptionist

  Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriatelyMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook and issue visitor badges)Assist in compilation of tender response documentsDevising and maintaining office systemsScreening phone calls, enquiries, requests, complaints and handling them when appropriateEnsure reception area is tidy and presentable with all necessary stationery and material100% responsible for incoming and outgoing callsTaking orders over the phoneFiling and assist with invoicing Show less

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  Debonairs Pizza

  Aug 2013 - Sept 2014

  Store Supervisor

  Monitor food and labour costsMaintain the schedule for kitchen staffEnsure prompt food serviceInventory stock taking and orderingClosing cash up and float balancingEducate staff on new Famous Brands Pizza products and menuProduct training twice every 2 weeksCheck with customers to ensure that they are enjoying their meals and take action to correct any problemsTaking orders over the phone and telephonically

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  The Raj Indian Restaurant

  Oct 2014 - Feb 2019

  Restaurant Supervisor

  Taking orders over the counter and telephonicallyClosing cash up and float balancingMaintain the beverage FOH and supplies inventory manual and electronicEnsure that all Health and Food Standards are practised.Attend to customer needs and queries for both take away and dine inAssess system malfunctions and call out side technician if the problem persistsGenerate monthly operational reportsSupervise staff and handle any staff related matters at the branchInventory ordering, control electronically and manually as well as generate weekly and monthly reports on inventory Show less

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  Regenesys

  Feb 2019 - now

  HR Administrator

  Induction Planning - Onboarding Internal Audits - BBBEE, OHS &WSPInterview set up - Screening of candidatesDiary management - HRD, HRC, CEO, Directors, Shareholders and other Senior Executive managementPerformance ManagementLeave Management (Manual Sick , Family Responsibility and Annual leave calculations when the system is downESS credentials (Granting ESS access to +- 500 employees in the OrganisationScanning and filing of documents (hardcopy plus electronically on Share Point)Offer ESS training to all new employees Attend to CCMA cases on behalf of the Organisation. Final Pay-Out Summary Calculations -Severance package, Notice pay and Leave calculations for Retrenched, Resigned and Terminated employees. Minutes Taker - Disciplinary Hearing, Retrenchment and Internal Audit meetingsCreation of warnings, Offer Letters, Employment Contracts, Confirmation of Employment and Salary pay date letters. Do reference checklist for all new members joining the Organisation.Payroll input - Collect all payroll related information from individuals.New starter pack - Make sure all the required HR documentation is ready to be handed over to new employees (Explain the process and procedure of completing the documents. Follow up on any missing information, on email and in person).Exit Pack - Set up exit interviews for employees leaving the Organisation, terminated, retrenched and resigned employees. Hand them with their HR exit documentation pack for completion.Tour of the Campus - Introducing all new employees to various departments in the Organisation and vice versaOHS - Introduce new employees to OHS members, Covid Officers, First Aiders , Assembly point as well as emergency exits.Building Access (Biometric), Tour of the Building and Staff pictures.Ensure new employees' Laptops, phones and all IT related equipment is ready before their first day at work.Make sure facilities team clean their Office space.Completion of UIF and UI-19 documents. Show less