Vivek Gupta

Experience

• 

  Torriod Networks Pvt. Ltd.

  Oct 2007 - Apr 2008

  System Administrator

  Torrid Security is an avant-garde information security management and consulting company. Our entrepreneurial, think-tank team comprises of top-notch security professionals who have worked on an array of bleeding-edge security technologies in the past.

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  GET Global Group

  May 2008 - now

  Sr. Associate - IT

  Manage all IT resource movement between Intra Offices, Prepare Requisition Form for any new IT requirement, Prepare Monthly budget for IT, New Steps/Activities for Improvements in the Operations and Processes to make the System 100% Up & Running, Coordination with Vendors for any New Requirement and Current Services, Provide Support to other Support Functions as and when required, Escalate Downtime/Issues to the Management, Provide IT clearance to Relievers, Provide Technical Guidance to Users as and when required, Escalate Issues to the Management, Provide Guidance to the End Users for any access related issues on Intranet portal, Remotely supporting and managing desktops in all the branch offices in India, Hosted Microsoft exchange administration, Handling & guiding the branch offices Engineers, for resolving the Escalated Level 1 IT issues, Administration and Configuration of Hosted SharePoint service, Managing & Co-cording with entire teams and third party manpower management Show less

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  Webhelp

  Jun 2015 - now

  • Sr. IT Operations Manager

    Sept 2023 - now

  • IT Operations Manager

    Jul 2021 - now

  • Senior IT Technician

    Jan 2020 - now

  • IT Technician

    Jun 2015 - now