Jenna Dwarika

Jenna Dwarika

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location of Jenna DwarikaPort of Spain, Trinidad and Tobago

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  • Timeline

  • About me

    Manager Operations at Elder Associates Ltd

  • Education

    • School of Computer and Business Sciences

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      Advanced Diploma ABE
    • Bishop Anstey High School

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    • Heriot-Watt University

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      BA Management Business Administration and Management, General

      Courses Included: Strategic Management and International Strategic ManagementFinancial and Managerial AccountingConsumer Behaviour and International MarketingOperations Management 1 and 2

  • Experience

    • COLFIRE

      - Dec 2023

      • Preparation of Payroll Input Data for General Payroll for the Company • Prepare statutory payments on behalf of the Company (NIS and PAYE)• Complete NIS forms for team members i.e. Sick/Maternity/Retirement Benefit• Annual reconciliation and distribution of TD4 slips to all team members.• Approve Salary Deduction and Salary Assignment forms on behalf of the Company • Analyze benefits metrics, and present findings • Design and ensure effective implementation of the Benefits Program• Develop and implement initiatives aimed at improving employee retention• Prepare relevant disciplinary letters for all time and attendance matters.• Participate in developing department goals and objectives.• Attend recruitment fairs to seek out new talent for the Company• Assist with disciplinary hearings and mediation sessions with staff• Conduct interviews for all levels of the Company• Evaluate the Reward and Recognition Program and ensure effectiveness aligned to the Company’s objectives• Conduct regular evaluations of the Benefits Program and make recommendations to improve employee retention• Effectively communicate the Benefits, Reward & Recognition and Wellness Program to all staff • Conduct research on industry trends on benefits offered and present findings • Prepare and manage an annual benefits budget• Assist with the management of the Staff Welfare Budget• Prepare quarterly reports and analysis on all Group Health Claims• Management and continuous development of the Wellness Program • Implement strategies and conduct presentations to ensure all employees are aware of the benefits offered• Conduct evaluation on the effectiveness of the COLFIRE Discount Card Program and present findings• Design and conduct surveys to evaluate the benefits program• Provide insightful analysis of benefits reports, make recommendations for improvements and present findings to Management Kevesebb megjelenítése • Implemented and currently managing the company’s Employee Assistance Program (EAP) Staff complement (235 .• Developed and coordinated the Reward and Recognition Program.• Assisted with disciplinary matters up to and including termination.• Reviewed the Company’s Policies and Procedures. • Administering and overseeing all systems and procedures relative to employee separation.• Administering the Group Health Plan, Pension Plan and Critical Illness for 250 employees and their dependants.• Developing and coordinating the Wellness Program.• Coordinating and distributing uniforms for 250 employees annually.• Managing the Discount Card Program for Four Hundred (400) employees and agents.• Administering profit sharing and increment calculations annually.• Making presentations for the roll out of new programs and policies to staff. Kevesebb megjelenítése

      • HR Specialist/Payroll Officer

        Feb 2016 - Dec 2023
      • HR Coordinator

        - Jan 2016
    • ELDER ASSOCIATES LIMITED

      Jan 2024 - now
      Manager of Operations

      1. Participates in strategic planning and the formulation, implementation, monitoring and evaluation of the organization’s strategic goals.2. Sets performance standards for the Business Support Officer.3. Monitors compliance with contractual arrangements with outsourced, non-clinical service providers.4. Ensures that resources are adequately provided to all employees/affiliates as required.5. Ensures strict adherence to quality control standards according to professional Standards and guidelines.6. Supports the development and maintenance of a team environment by performing other related duties.7. Ensures that all outsourced services are effectively delivered according to contract arrangements. Monitors and evaluates services provided in accordance with the Terms and Agreement of the contracts. Submits an annual report to the Chair, Standing committees.8. In collaboration with the Management Team, participates in Brand Management activitiesand supports the implementation of a sustainable marketing plan that is consistent withEAL’s Mission. Kevesebb megjelenítése

  • Licenses & Certifications

    • Industrial Relations

      Employers Consultative Association (ECA)
    • Certified Ethics Associate (CEA)

      Management & Strategy Institute
      Dec 2021
    • SHRM-CP

      SHRM
      Jan 2015
    • Lean Six Sigma White Belt Certified

      Management & Strategy Institute
    • Project Management Essentials Certified (PMEC)

      Management & Strategy Institute