Firas A. Fares

Experience

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  EXCEL-B

  Oct 1998 - Jul 2001

  Assistant Manager

  Opening & Closing Day to Day Operations for each of the Shops. Inventory & Stock control,

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  Indevco Group

  Feb 2001 - Jun 2006

  Senior Sales Executive

  Founded in 1954, Indevco Group Industries today is a market leader as a designer and manufacturer of sophisticated, high quality consumer product with paper, carton, and diapers, plastic, commercial and industrial products. The company has grown significantly and today has a facility that is over 300,000 m2 with more than 3500 highly competent crews, technical and managerial employees in more than 24 countries.Reviews the market business plan on a regular basis, and Coordinate with the country Manager to ensure a growth development planIncrease the sales of the company's product portfolio, Effective brand awareness and positioning of the product in the Qatari Market by devising and utilizing marketing tools such as brand imaging. Submitting monthly presentations and competition Products comparisons.Supervise the company's newly recruited members and offer them basic job training before they are set to the market. Responsible for a group of merchandisers people, deals with all kinds of stores and companies. Show less

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  Napco Group

  Feb 2001 - Jun 2006

  Key Account Manager

  • Increase the sales of the company’s product portfolio, Effective brand awareness and positioning of the product in the Market by devising and utilizing marketing tools such as brand imaging. • Supervise the company’s newly recruited members and offer them basic job training before they are set to the market. • Communicates and gains support from Country and Local management for the achievement of market objectives.

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  NelsonPark Property

  Jan 2006 - Aug 2021

  Sales And Leasing Consultant

  With years of experience in the Qatar market, our highly professional and knowledgeable team are drawn from diverse backgrounds including Europe, Arabia, Australia, North America and many more. Established in 2009 by an expat Canadian husband and Australian wife team, NelsonPark is now one of the larger independent, well established and successful property business operating in Qatar.

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  GLS - Ihtiraf Contracting & Trading

  Oct 2006 - Jan 2008

  Operation & Administration Manager

  Business Development & Procurement(Team of 36 people, plus to Subcontractors Team depending on job) Global Logistics Services. GLS is a holding company that manages and supervises the portfolio of businesses and projects for the American Army Base of Qatar.Managing various projects and overall site supervision, with full charge of several crews of skilled personnel on various projects at the same time.Start up of new project (mechanical and electrical) Preparing submittals and Tenders Pricing. Interface with the client's representative and resolving issues of dispute.Organization of meeting with Engineer, Subcontractors and Client representative for work progress details clarification.Directing skilled manpower and the workforce, Up-scaling of operator to suit new site demands as hiring equipments and machines. Show less

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  Wotek FZE

  May 2008 - Feb 2009

  Assistant Sales Manager & Administration Relationship Manager

  Branding (Team of 4 Sales Engineer and 2 Coordinators), WOTEK is a U.S.A. based engineering export company established in September 1982 and has been operating in Dubai on the same year. Its office and logistics center is in Jebel Ali Free Zone. It's major exports and engineering equipment, Laundry Solution and equipments, spares and accessories to five star hotels, air filters for HVAC and machinery intake, refrigeration, compressors, Honeywell comfort controls, chemicals and components for TV. Managing day to day operations of sales as well as setting budgets and strategies of sales.Communicates and gains support from Country and Local management for the achievement of market objectives,Establish new business (GCC, MENA and Lebanon. ), and handling exhibitions and conferences.Sites Visit for new projects, directing manpower on site, Preparing Submittals and LPO for complete Laundry Solutions for Hotels projects and commercials. Show less

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  Planet group UAE

  May 2009 - Jul 2011

  Operations sales & transport Manager

  • Managing day-to-day operations of sales as well as setting budgets and strategies of sales.• Forms professional and appropriate relationships with key customers in the market through face-to-face contact and maintain these relationships.• Operating transport and private transfer fleet of Vehicles (Buses, luxury cars, Limousine transfer…)

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  PLANET Group

  May 2009 - Jul 2011

  Operation Manager

  (Team of 7 Sales Ladies, 4 Transport coordinators and 30 drivers)Planet is a Lebanese (Holiday Travels) / UAE Based Holding Group of Companies established in 1982 and has been operating in Dubai on the same year. Managing day to day operations of sales as well as setting budgets and strategies of sales within the CIS Countries and Western Europe with full excursion facilities Planet can provide.Establish new business from inbound corporate market,Forms professional and appropriate relationships with key customers in the vertical market through face to face contact and maintain these relationships,Operating transport and private transfer fleet of Vehicles (Buses, luxury cars, Limousine transfer. )Complete Leisure solution from Safari Camp (company owned), to Camels ride, safari tours, Etc. Show less

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  MetLife Alico

  May 2010 - Jul 2013

  Unit Sales Manager

  Strategic Consulting, including business plan & sales strategy development.Life insurance and financial consultant.Managing the daily team operations and conduct the sales proposals setup and goal target per agent.

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  "COOP D'ETAT Rooftop Restaurant" Al Saifi Urban Gardens

  Jul 2011 - Aug 2015

  Operation & Restaurant Manager

  • Opening & Closing Day to Day Operations, Payroll, Inventory & Stock control.• Ensuring customer Service to maximize client satisfaction.• Taking responsibility for the business performance of the restaurant.• Organizing marketing activities, such as promotional events and discount schemes.• Creating and executing plans for department sales, profit and staff development.• Coordinating the entire operation of the restaurant during scheduled shifts.• Maintaining high standards of quality control, hygiene, and health and safety. Show less

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  G. Vincenti & Sons

  Oct 2011 - Apr 2012

  Key Accounts Executive

  G. Vincenti & Sons, founded by Giulio Vincenti in 1923, focused on the import and export of food products, alcoholic beverages, automotive tires, and chemical and agricultural products. In 1949, it started its operations in Beirut. Over a span of 75 years, the company has developed into one of the largest distributors of food (Barilla, Lavazza, Lesieur; , Label 5, Poliakov. ), household cleaning products, toiletries and consumer goods in Lebanon, including Disney-licensed products and Italia Film.Increase the sales of the company's product portfolio, and Provides input to the top level business plan for their product, Plans, executes and monitors sales performance, policies, targets and profitability, to ensure a growth development planWorks to maximize client satisfaction and customer service (Using CRM Software Show less

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  MAF Hypermarkets Carrefour Qatar

  Aug 2013 - Sept 2015

  FMCG Dry commercial Manager

  • Ensuring customer Service to maximize client satisfaction.• Organizing marketing activities, such as promotional events and discount schemes.• Creating and executing plans for department sales, profit and staff development.• Review the Market penetration by Brand and by SKU.• Prepare Market Studies prior and placing orders with suppliers.• Maintaining high standards of quality control, hygiene, and health and safety.• Checking stock levels and ordering supplies.• Reviews the market business Plans, executes and monitors sales performance, policies, targets and profitability, to ensure a growth development plan.• Managing day to day operations of sales as well as setting budgets and strategies of sales. Show less

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  Macnet Advertising Services

  Dec 2015 - Aug 2017

  Office & Admin Manager

  Completing forms in accordance with procedures and regulations of the company as requested• Managing payment schedules and planning financial payables in line with statements received by suppliers or other due payments after full coordination and approval of the Managing Director “MD”• Opening, sorting, classifying and managing corporate documents, records, reports and correspondence;• Performing general accounting tasks: invoices, statements, records, deposits;• Preparing, editing, proofreading reports, memos, letters, invoices, presentations and other documents;• Reading and analyzing memos, submissions, letters to respond or distribute adequately as quickly as needed;• Scheduling appointments between suppliers and the MD depending on the company agenda and MD presence in Doha, Qatar• Writing, entering data and distributing memos, correspondence and routine reports in very responsive and effective timeline;• Determine goods and services to be sold, and set prices and credit terms in coordination with the MD, based on forecasts of customer demand; • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes; • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products; • Direct and coordinate organization's financial and budget activities to fund operations, minimize cost and increase efficiency; • Establish and implement departmental policies, goals, objectives, and procedures, conferring with MD, organization officials, other managers and staff members as necessary; Show less

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  Monoprix

  Feb 2016 - Aug 2021

  • Leading efforts to leverage the company's positioning superiority through our customers providing seasoned leadership in the execution of the Marketing strategy into impactful programs, Ensuring customer Service to maximize client satisfaction.• Leading development of the Trade Marketing Strategy to achieve defined business objectives and growth across all categories.• Owning responsibility for the planogram development, execution, and performance of all programs designed to increase presence and ultimate take-away.• Ensuring alignment across the Sales and Commercials organization on field sales needs including coordination with suppliers.• Taking responsibility for the business performance and development along with the trade sector pricing and products category contribution. Show less

  • FMCG and Food Commercial Head, Ali Bin Ali Group, Partner of Choice

    Feb 2016 - Aug 2021

  • FMCG and Food Commercial Head

    Feb 2016 - Apr 2018
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  Healthy Life Trading

  Jul 2018 - Aug 2024

  Acting GM, Company Operations & Sales Manager

  Full commercial start up services, Implementation & new opening

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  Snoonu

  Sept 2023 - Sept 2024

  Director Commercial Operations

  As a Director of Commercials am responsible for driving the overall commercial strategy and ensuring the company meets its financial and operational targets successfully. This role involves overseeing sales, marketing, product development, and vendor management to maximize profitability and market share, by focusing on key performance indicators (KPIs) to measure and drive performance, ensuring alignment with the company's strategic objectives.Develop and implement comprehensive commercial strategies to achieve the company's growth and profitability targets by Analyze market trends and identify opportunities for expansion and diversification.Sales Performance to Set and monitor sales targets, ensuring the sales team meets or exceeds goals. Drive initiatives to increase (GMV) and customer acquisition.Margin Improvement: Implement strategies to enhance profit margins through pricing, product mix, and cost control measures. Collaborate with procurement and operations to optimize supply chain efficiency.Oversee Vendor and Product Management relationships to ensure favorable terms and reliable supply of products. Lead product development and category management to ensure a competitive product offering.Develop and execute marketing plans to increase brand awareness.Utilize data-driven insights to refine marketing strategies and campaigns.Monitor and manage the commercial financial budget, ensuring efficient allocation of resources.Analyze financial reports to identify areas for improvement and corrective actions.Team Leadership: Lead, mentor, and develop the commercial team, fostering a high-performance culture, objectives and expectations across the team.Measure and track the GMV.Monitor overall and category-specific profit margins, aiming for continuous improvement.Track product availability and aim to minimize out-of-stock.Monitor the Customer base, Acquisition and Retention rate.Vendor Performance and contribution to overall profitability. Show less