Miruna Borosan

Miruna Borosan

Volunteer

Followers of Miruna Borosan109 followers
location of Miruna BorosanIaşi, Romania

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  • Timeline

  • About me

    Service Delivery Specialist

  • Education

    • Universitatea „Alexandru Ioan Cuza” din Iași

      2021 - 2023
      Master's degree Managementul organizațiilor
    • Universitatea „Alexandru Ioan Cuza” din Iași

      2018 - 2021
      Licență Contabilitate si informatica de gestiune
  • Experience

    • Liga Studenților Economiști Iași

      Oct 2019 - Jul 2023
      Volunteer

      - Coordination of a team of volunteers;- Project supervision;- Training of department members;- Implementation of new projects;- Creating the graphics related to the social media profiles of the association.

    • Expert Mind Iași

      Oct 2021 - May 2022
      Economist

      - Recording and managing accounting documents using the WinMentor software, ensuring their accuracy and compliance.- Preparing, verifying, and submitting tax declarations (VAT, corporate tax, income tax, etc.), adhering to deadlines and current tax regulations.- Actively collaborating with clients to optimize accounting processes, identifying and implementing solutions to streamline financial workflows.- Managing the operational cycle and preparing detailed informative reports for clients, providing relevant financial analyses.- Creating, organizing, and archiving electronic files, as well as generating the necessary listings for the preparation and management of physical files, in accordance with internal policies and audit requirements. Show less

    • HCLTech

      Aug 2023 - now
      Service Delivery Specialist

      - Organizing online and in-person events based on specific requirements.- Configuring events through various platforms, including Marketo, Dynamics 365, ON24, and Vidyard.- Utilizing HTML for event setup and customization.- Adhering to established process guidelines provided by the Process Team, Subject Matter Experts, orGSME when executing requests.- Maintaining continuous communication with Service Delivery Planners and Marketing Coordinators toensure high-quality event setups.- Participating in global process and service line meetings.- Conducting peer reviews of service delivery tasks to ensure all mandatory details are checked.- Supporting the launch of new services or extensions.- Managing the task queue and ensuring requests are delivered within the specified Service LevelAgreements (SLAs). Show less

  • Licenses & Certifications

    • Atelierul Digital Google

      Google Digital Garage
      Nov 2018
    • Atestat WinMENTOR

      WinMENTOR ENTERPRISE
      Feb 2021
    • ECDL Certification

      ECDL / ICDL Certification
      May 2016