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Itrat Rizvi

Itrat Rizvi

Administrator

Followers of Itrat Rizvi37 followers
location of Itrat RizviUnited Arab Emirates

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  • Timeline

  • About me

    Customer Relationship Manager looking for opportunity

  • Education

    • Lahore college of Commerce Lahore

      2008 - 2010
      Bachelor's of commerce Business/Commerce, General Grade A

    • University of Engineering and Technology, Lahore

      2015 - 2016
      Master's of Science Project Management A

    • University of Engineering and Technology, Lahore

      2011 - 2015
      Master of Business Administration - MBA Project Management Grade A

  • Experience

    • Private academic business

      Jan 2004 - Nov 2014
      Administrator

    • Bank Alfalah Limited

      Jul 2014 - Aug 2014
      Intern

    • Silkbank Limited

      May 2015 - Sept 2017
      Customer relationship manager

       Customer Relationship Officer In SilkBank Limited: (From 29th May 2015 To 17th February 2016 )• Managing the Staff Operations• Customer Complaint Resolution & Management• Staff Complaint Management• Bank Stationary Management• Front Desk Customer Dealing • Communication With Higher Authorities • Host of the Day Activities• Drop Box Application Management • Visa Debit Card (VDC) Operations• Receiving and Delivery• Call Log Operations• Balancing & Destruction Operations• Bank Mail Receiving, Dispatching & Documenting  Customer Relationship Manager In SilkBank Limited: (From 18th February 2016 To 4th November 2016)• Preparation of Customers’ Bank StatementsBank CertificatesIncome Tax Certificates• Services Activation to the CustomersSMS AlertVDCE-statementMobile Banking • Customer Statement of Account OperationsMIS DeliveryDestruction• Staff Statement of Account Operations• Account Opening & Documenting• Discrepancy Management • Captured ATM Operations• Cash Book Operations• Q-matic Operation and Management As State Bank Agent: • Fresh Cash Management at the State Bank counter Show less

    • National College Of Business Administration & Economics

      Nov 2016 - now
      Project Coordinator

  • Licenses & Certifications

    • COP on PLS

      International Conference of Management Business & Technology
      Mar 2017

    • DPAF

       Kingston Institute of Professional Training
      Oct 2003