Rian Van Run

Experience

• 

  SPS BV

  Jan 1999 - Jan 2011

  Operationeel Manager
• 

  Kuehne + Nagel Integrated Logistics

  Mar 2013 - Mar 2015

  Manage daily operation of export activities for Philips Healthcare MCR division and act as Single Point of Contact for Philips Customer Fulfillment Center. Implementation of new customer MCFE - Mitsubishi Caterpillar Forklifting Europe within KN IL in manual mode.

  • Teamleader PHN

    Jan 2011 - Mar 2015

  • Implementation Project Manager

    Mar 2013 - Jan 2013
• 

  Philips

  Mar 2015 - now

   Successfully led the implementation of LinkedIn Learning Hub, enhancing access to learning resources for global employees. Delivered the Philips University transformation project, aligning learning strategies with evolving business needs. Spearheaded the renewal of the Global Learning Policy, driving consistency and clarity across all L&D initiatives. Executed a full process redesign to improve efficiency and standardization in L&D operations. Led the Job Family simplification project, creating clear, updated Job Descriptions for all new roles in Philips University (PU). Developed and embedded Standard Work for Financial Management, ensuring PU maintained full control over its financials. Drove process alignment and improvement with PPS, enabling the handover of most operational delivery tasks, allowing PU to focus on strategic L&D initiatives. Collaborated with Procurement to standardize and simplify supplier management processes, paving the way for potential cost savings and improved vendor performance. Double-hatted for more than a year as BPE for Learning & Development in my role as Operations Manager. Daha az göster  Established and standardized Leader Standard Work (LSW) practices across the team, improving consistency and operational efficiency. Developed a standardized ORM slide deck used team-wide, streamlining processes and ensuring seamless backup coverage. Consistently contributed to SCM Review Meetings by providing complete and accurate data; additionally supported the CFC Lead during absences. Elevated Escalation Management practices, initiating improvements that enhanced tracking and visibility of issues across the Customer Fulfillment Center (CFC). Strengthened Relationship Management by initiating and leading daily market management calls, fostering closer collaboration with SCM and PM communities. Took active ownership of Daily Management (DM) KPIs, supporting both teams and leadership in identifying improvement areas and driving performance at the CFC level. Daha az göster  Achieved a +8% average productivity increase over the year, driving consistent operational excellence. Led the creation of 70+ Kaizen/A3 initiatives despite high workloads and organizational changes; multiple initiatives recognized as Kaizen of the Month. Promoted a continuous improvement culture, encouraging team ownership of ideas and preparing for further innovation. Strengthened process standardization by overseeing the creation and updating of numerous Country Instructions (QRCs)—critical for onboarding and cross-training amid staffing shifts. Maintained and executed a robust 5Q Plan, keeping team performance on target and achieving a stable improvement in engagement levels. Improved People Barometer scores through a personal, one-on-one leadership approach, effectively stabilizing engagement despite the departure of key team members. Successfully navigated the team through major organizational changes (Direct Shipments, PCT introduction, Vertical Setup Model Line) without negative impact on performance or engagement. Resolved two significant performance issues through completed Performance Improvement Plans (PIPs), resulting in measurable behavioral changes and performance gains. Facilitated internal mobility and talent development, with multiple team members progressing to new roles both within and outside the CFC. Implemented a robust backup strategy, ensuring every Order Manager (OM) has at least two cross-trained backups—even for complex packages, despite resource limitations. Maintained very low absenteeism rates, even as experienced team members carried heavier workloads due to team transitions and evolving business demands. Daha az göster

  • Service Delivery and Process Excellence Manager

    Jan 2025 - now

  • Learning & Development Operations Manager

    Jan 2020 - Jan 2025

  • Supply Chain Account Manager

    Mar 2019 - Jan 2020

  • Team Lead Order Management Direct Export

    Mar 2015 - Jan 2019