Nitin Ullal

Experience

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  HOSPITALITY recruiter recruiters EXECUTIVE search hotel chef restaurant manager +1-310-691-2586

  Apr 2003 - Dec 2004

  Club millennium
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  The Club Mumbai

  Apr 2005 - Mar 2010

  Duty manager

   promoted to duty manager from front office executive in my first appraisal. appointed as training head of front office department, also ensured that front office staff is well trained to do their jobs assigned to them. daily brief all front office staff about activities, promotions and events. conducted product training sessions on all amenities and facilities in detail to the club staff. maintain good relations with all members of the club. whenever a member had a complaint, ensured to go to the root of the problem and resolve the situation. handle prospective inquiries for membership, by explaining all facilities, amenities and showing them entire club in absence of sales department. changed the entire night auditing (reconciliation) manual system to computerised system in microsoft excel format. responsible for recovery of annual membership fees from all type of members, recovered maximum amount of fees from defaulter cases. show less

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  Hotel sea n rock

  Apr 2010 - Feb 2016

  Manager oprations

   made major changes in the hotel, stopped all manual and hand written work, started computerised system in departments like front office, restaurants, room service, stores and house keeping. regularly go for outdoor sales meeting and sell packages and tie-ups with pharmaceutical and other mnc’s. meet vip guests at the time of arrival and departure; perform special services for vip guests. check cleanliness of lobby, public areas and front office staff is in proper and orderly appearance and behaviour. conduct and ensures the neat of appearance of front office attendant as well as correct attitude and behaviour. co-ordinates with all departments concerned in order to maintain front office functions properly. handle guest complaints and other related problems and report to superiors. answer guests inquires, handle complaints and attend to the needs of the guests. maintain good relations with the guests and also motivate front office staff regularly. discuss problems that encountered on this point with superiors, supervisors and staff. follow up in credit check report, liaise with accounts, approve and sign for allowances, rebates etc. show less

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  Vasai estates

  Apr 2013 - Jun 2022

  Real estate consultant
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  Matunga gymkhana

  Mar 2016 - Oct 2017

  Operations manager

   conducted product training sessions on all amenities and facilities in detail to gymkhana staff. maintain good relations with all members of gymkhana. whenever a member had a complaint, ensured to go to the root of the problem and resolve the situation. handle prospective inquiries for membership, by explaining all facilities, amenities and showing them entire gymkhana in absence of sales department. changed the entire night auditing (reconciliation) manual system to computerised system in microsoft excel format. responsible for recovery of annual membership fees from all type of members, recovered maximum amount of fees from defaulter cases. discuss problems that encountered on this point with superiors, supervisors and staff. follow up in credit check report, liaise with accounts, approve and sign for allowances, rebates etc. show less

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  The myriad

  Oct 2017 - Dec 2018

  General manager

  • oversee the operations functions of the hotel, as per the organisational chart.• ensure full compliance to hotel operating controls, sop’s, policies, procedures and service standards.• lead all key property issues including capital projects, customer service and refurbishment.• handling complaints, and oversee the service recovery procedures.• manage on-going profitability of the hotel.• ensure all decisions are made in the best interest of the hotels and management.• deliver hotel budget goals and set other short and long term strategic goals for the property.• developing improvement actions carry out costs savings.• a strong understanding of p&l statements and the ability to react with impactful strategies• closely monitor the hotels business reports on a daily basis and take decisions accordingly. • ensure that monthly financial outlooks for rooms, food & beverage, admin & general are on target and accurate.• maximizing room yield and hotels revenue through innovative sales practices and yield management programs.• prepare a monthly financial reporting for the directors.• draw up plans and budget (revenues, costs, etc.) for the directors.• helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment’s and services.• act as a final decision maker in hiring a key staffs.• overseeing and managing all departments and working closely with department heads on a daily basis. show less

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  Agent Jack's Bar

  Jan 2019 - Mar 2020

  Sr. manager

  • manage all administration, accounts and operations of all three outlets.• ensuring revenue and guest satisfaction targets are met and exceeded.• prepare monthly profit & loss accounts and report to the directors.• coordination with all manager's and team members for the execution of all activities and functions.• provide effective leadership to hotel team members.• ensure all decisions are made in the best interest of all three outlets and management.• hold regular briefings and meetings with all head of departments. show less

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  CBRE India

  Jun 2022 - now

  Club house manager