Anthony F.

Experience

• 

  To Kyma

  May 1999 - Jul 2003

  Co-Founder
• 

  Greek Military Service

  Aug 2003 - Aug 2004

  Office Support, Military Officer’s Club

  Provided administrative and secretarial support, administered cash flows.Trained in evacuation planning and implementationProvided assistance to officers for their English studies

• 

  Imperial Brands PLC

  Jun 2008 - Dec 2008

  Administrative Assistant

  • 2nd largest tobacco company in the country. Worked per diem to help finish a project in the Marketing department.• Data entry and analysis• Provided secretarial support to other departments

• 

  International Life

  Jan 2009 - May 2009

  Insurance Policy Consultant

  • Sold automobile, life, property, medical and dental insurance policies to businesses and individuals • Attended meetings, seminars and programs to learn about new products• Performed administrative tasks, such as maintaining records and handling policy renewals• Called on policyholders to deliver and explain policies, to analyze insurance programs and suggest additions or changes, or to change beneficiaries

• 

  Pizza Fan

  Jun 2009 - Jun 2012

  Manager
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  McDonald's

  Jul 2012 - Dec 2012

  Assistant Manager
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  Beacon Health Options

  Jan 2013 - May 2015

  Day‑to‑day coordination of a 20+ Physicians group that worked countrywide, reporting directly to the Chief Medical Officer. The main duties were:• Independently acted as the main communications channel between all the departments of the company and the medical department.• Initial point of contact for any physician‑related matters.• Assigned all time‑sensitive cases (of patients) to the physicians daily. Trained physicians in procedures, policies, and computer functions.• Produced and presented the forecasted volume of cases to Chief Medical Officer and physicians. Scheduled and tracked physician work shifts, as well as keeping roster up to date (HR recruitment administrative duties, contact info, licenses, certifications).• Hosted physician and stakeholder meetings and business dinners, as well as organize events for external consultants. Show less Processed denials and appeal requests for mental health and drug‑abuse patients. The core tasks were:• Provided expertise on current rules and regulations concerning handling patient information.• Maintained accurate records for assigned plans, following NCQA and URAC (leading accreditation agencies) rules and clients’ guidelines.• Proof‑read all outgoing denial, appeal and approval letters which included clinical information/observations.• Provided excellent care over the phone with patients, doctors and other stake holders. Created extensive reports on denials and appeals for internal and external audits.• Oversaw patient cases of client contracts and facilities from multiple states in all market segments – Medicaid, Medicare and Commercial. Show less

  • Medical Affairs Manager

    Jul 2014 - May 2015

  • Appeals Coordinator

    Jan 2013 - Jul 2014
• 

  To Kyma

  Jun 2015 - Jun 2016

  Restaurant Owner
• 

  Teleperformance

  Aug 2016 - Mar 2017

  Technical Support Advisor

  Provided technical assistance with all Apple devices over phone or online chat for UK and Ireland.• Was considered one of the best team members by managerial staff.• Dealt with various technical issues including operating software issues (iOS, MacOS), applications, connectivity, account security, booking with Apple Retail Stores, etc.• Provided solutions to customer complaints.• Worked in a high level of security technical environment.

• 

  IPlato Healthcare

  May 2017 - Mar 2024

  Working closely with NHS, clinical commissioning groups and medical networks to increaseuptake of health services. These campaigns include patient engagement for health issues such asdiabetes, vaccinations, and mental health wellbeing. The work includes:• Manage the full lifecycle delivery for implementation of Hub projects for new and existingcustomers.• Coordinating with Internal and external stakeholders in defining, developing and deployingprojects.• Produce regular reporting against deliverables.• High level support of data governance regulation, practices and policies.• Engagement with external stakeholders including NHSE, Public Health, STP and CCG Commissioners to identify additional opportunities. Show less The position supports onsite and offsite internal users, reporting to the Chief Technical Officer. Responsibilities include:• Point for onboarding new employees regarding equipment, credentials, content access, etc.• Developing and maintaining supplier relationships.• Coordination with Finance and Administration regarding workstations, equipment requirements, subscription costs.• Assisting in general office management including facility management, ordering supplies, liaising with the building management.• Management of all in‑house and 3rd‑part service accounts. Maintaining accurate records of physical and non‑physical assets.• Providing hands‑on support and guidance to Operations, HR, Legal (i.e.: internal/external audits, personnel investigations, diary management).• Sole person preparing the Cyber Essentials+ audits. Directly involved in ISO accreditation audit. Show less Coordinated with Project Manager to deliver numerous large‑scale projects with the NHS. This involved:• Initiating a renewed Cervical Cancer screening campaign with NHS England with successful results. • Delivering registration and consent completion from practices covered by the project through intensive outbound call‑campaign.• Using objection‑handling techniques to encourage practices covered by project to connect to the service.• Tracking progress and prepare accurate weekly reports for Project Manager and NHS.• Visits to surgeries and other NHS bodies to present the service in full conference rooms. Show less Provided exceptional administrative assistance and support to all departments. Including:• Extensive use of CRM database (Sales Force) and producing statistical reports on a daily and weekly basis.• Processed new practices’ sign ups and updated progress on training logs, call logs, etc.• Extensive diary management for customer training sessions and company employees' accommodations and transport needs.• Maintained contracts and licence database and produced reports for Chief Operations Officer. Show less

  • Project Manager

    Jun 2022 - Mar 2024

  • IT Support Engineer

    Apr 2019 - Jun 2022

  • Project Assistant

    Jul 2018 - Apr 2019

  • Administrative Assistant

    May 2017 - Jul 2018