Rakhee Damle

Experience

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  Objectivity Consultants

  Jul 1997 - Jun 1999

  Software Engineer

  • Telephony: Designed and developed a global voice mail system NavinMail for Navin.com, San Jose, CA. The system allowed the user to access his/her voice mail from anywhere in the world at the cost of a local telephone call.• WinBank: This digital banking product was implemented at multiple small-scale banks in India. Initial development was done in C and UNIX. I was one of the key developers to migrate it to Visual Basic and Oracle. Designed, developed and tested custom reports as per customer requirements.• Workbench for Object Relational Model: Designed and developed a package of tools such as Object Model Diagrammer, C++ Class Editor, Object to Relational Mapper, SQL Query Painter, and SQL Parser that helped developers in design and development phases of the project. Show less

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  Tata Institute of Fundamental Research

  Jun 1999 - May 2000

  Lead Software Engineer

  Got an opportunity to work closely with renowned math scientist Dr. Narendra Karmarkar. Developed a code generator that takes a text file written in a specific syntax which is much easier than writing the program itself. Input file is parsed and transformed into the desired target code. The target languages were Fortran 90, C, and Java.

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  New America Software

  Jun 2008 - Jan 2010

  Sr. Software Engineer

  • Worked on design, development, and testing of the tax software MultiTax and an admin tool associated with doing background work like user management. • MultiTax was used by tax preparing companies for rapid creation of tax returns for multiple years for a client. • This is a very useful and desired feature when preparing taxes for immigrants who get ITINs assigned to them by IRS and need to pay taxes for multiple years, current and past.

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  Online Resources

  Jan 2010 - Mar 2013

  Sr. Software Engineer

  • Worked as a technical lead for implementing the online banking product Architect for multiple financial institutions, with ownership of all technical aspects from pre-sales till transition to support team (duration of about 9-10 months for one project)• Scoped, estimated, designed, developed, tested and deployed many custom modules as per customer requirements• Developed iOS and Android mobile apps for the Financial Institutions as a part of implementation• Worked with many third-party vendors such as various bill payments, wires, personal finance management, security, remote deposit for integrating these features with Architect product Show less

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  ACI Worldwide

  Mar 2013 - Mar 2016

  • Coached and managed task assignments of Implementation Tech Leads to deliver high-quality projects.• Led requirements gathering, scoping, and estimating custom modules and services requested by financial institutions.• Collaborated with sales team to provide consultation on feasibility and pricing for new deals.• Provided guidance to development teams in design and development of custom modules and financial services.• Provided SDK training to Financial Institutions to help them develop their own custom modules and financial services.• Collaborated with cross-functional teams such as Pre-sales, Project Management, Business Analysts, System Engineers, QA, Change management, Networking, Security, Performance, Product Development, and Support.• Played a key role in hiring engineers for fulfill the demand for the high growth product. Show less Online Resources was acquired by ACI Worldwide in March 2013.• Worked as a technical lead for implementing digital banking product for 3+ financial institutions concurrently, with ownership of all technical aspects from kick-off till transition to support team after go-live.• Scoped, estimated, designed, developed, tested, and deployed many custom modules as per customer requirements.• Developed iOS and Android mobile apps for the Financial Institutions as a part of implementation.• Worked with many third-party vendors such as various bill payments, wires, personal finance management, security, remote deposit for integrating these features with digital banking product. Show less

  • Principal Software Engineer

    Feb 2014 - Mar 2016

  • Sr. Software Engineer

    Mar 2013 - Feb 2014
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  Fiserv

  Mar 2016 - now

  Responsibilities include managing overall technical delivery of the 15+ digital transformation banking implementation projects concurrently.• Mentoring, coaching, growing, and leading a team of 30+ tech leads and developers in fast-paced, deadline driven environment.• Managing end-to-end technical implementations of 20+ digital banking projects per year with $12M revenue by collaborating effectively with cross-functional teams such as with as Pre-sales, Project Management, Business Analysts, System Engineers, QA, Operations, Change management, Networking, Security, Performance, Product Management, and Support.• Standardized application-wide configurations to improve quality and efficiency of technical delivery, with 25% reduction in defect count.• Solutioned and delivered automation of manual configuration tasks resulting in 15% reduction of effort hours per project.• Led implementation of out-of-the-box solution that could be sold for 80% reduced pricing than the customizable solution.• Created new processes to ensure flawless implementations and developed metrics to track their success, such as defect triage process, burn-down charts, and phase-gate technical checklists to ensure quality.• Focused on continuous business process improvements resulting in customer satisfaction and service excellence, including Implementation of process improvements related to Change Management to reduce SLAs by 5 business days.• Developed seamless integrations with third-party vendors such as electronic statements, bill payments, check imaging providers to provide feature-rich digital banking experience to end-users.• Streamlined pre-sales project estimation process that could easily forecast overall project effort hours required for multiple disciplines, which resulted in accurate pricing for customer contracts.• Handled resource allocations for projects and annual resource capacity planning to maintain 100% billable resource assignments. Show less ACI Worldwide’s Community Financial Solutions division was acquired by Fiserv in March 2016. • Coached and managed task assignments of Implementation Tech Leads to deliver high-quality projects.• Led requirements gathering, scoping, and estimating custom modules and services requested by financial institutions.• Collaborated with sales team to provide consultation on feasibility and pricing for new deals.• Provided guidance to development teams in design and development of custom modules and financial services.• Provided SDK training to Financial Institutions to help them develop their own custom modules and financial services.• Collaborated with cross-functional teams such as Pre-sales, Project Management, Business Analysts, System Engineers, QA, Change management, Networking, Security, Performance, Product Development, and Support.• Played a key role in hiring engineers for fulfill the demand for the high growth product. Show less

  • Technical Delivery Manager, Professional Services

    Apr 2019 - now

  • Advisory Software Engineer

    Mar 2016 - Mar 2019