
Laszlo Kolozsy

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About me
Customer Support Operations Manager, ES EMEA @ Eaton | Lean Six Sigma Black Belt
Education

Miskolci Egyetem
2003 - 2006Bachelor's degree Electrical and Electronics Engineering
Experience

Jabil
Sept 2006 - Dec 2012- Support the company based on the principles of the TPS philosophy- Synchronize Corporate Lean Six Sigma initiatives with the local requirements- Organize workshops in various topics and conducting them- Attention raising of the identified wastes for the area leader- Conducting trainings manufacturing and office areas as well- Working closely with all level of the organization- Regularly measure and evaulating Lean assessments in production and in office areas too- Follow-up projects which are falling under the Lean Six Sigma project requirements- Preparing Lean Six Sigma implementation strategy with the leaders of the concerned area Show less
Senior Lean Six Sigma Coach
Sept 2010 - Dec 2012Continuous Improvement Engineer / Lean Coach
Jan 2008 - Sept 2010Test Engineer
Sept 2006 - Jan 2008

Robert Bosch GmbH
Dec 2012 - Oct 2015Quality Improvement Expert Team Leader- Development and implementation of sustainable quality improvement concepts for manufacturing and indirect areas.- Process Consultancy in change projects with quality context.- Support of Organization Development activities with quality context.- Enabling and coaching of problem solving teams.- Further development of the quality mindset and culture on all levels and areas in the plant and local R&D organization.- Support of the implementation and further development of the Bosch Engineering System and Bosch Production System for quality related topics in the plant. Show less

GE Global Operations
Oct 2015 - Jun 2018Simplification Project Manager - Lean LeaderManages complex projects. Leads critical projects related to service quality, productivity, process simplification, digitization and harmonization as required achieving business level cycle-time reduction and quality improvement with significant business impact. Drives Quality, simplicity and continuous improvement culture in the center. Develops knowledge sharing strategy. Delivers Lean/Six-sigma/Fastworks trainings and coach project managers. Partners with key Business/ GO stakeholders to identify and define strategic change opportunities, and provides leadership in the application of Lean Six Sigma methodology to drive simplification across GO processes. Builds and drives relationship with Business Process Leaders and Global Process Leaders. Provides change leadership. Presents ideas, thoughts, and projects to senior management; Project manages and develops rigorous control plans for project execution. Facilitates workouts, value stream mapping sessions and activities to achieve project objectives. Show less

Eaton
Jun 2018 - nowLead multiple regional teams of Customer Support daily operations for EMEA Region, which provides business services to external customers, in different commercial steps of the Order to Cash data flows. Setup, manage and develop teams, who are customer oriented in different segments with digital mindset. Responsible to sustain and improve standardisation, compliance and relevant policies, engaging cross-functional teams into improvements based on critical KPIs to increase Customer Satisfaction. Lead the Operational Excellence function, including Continuous Improvement, Lean and Six Sigma, Quality, Business Intelligence and Automation function within Business Services and Administrative locations Electrical Sector in the EMEA region. Deploying various Quality principles, fostering a continuous improvement mindset, and implementing automated solutions to further improve quality and effectiveness. Lead the Operational Excellence function, including Continuous Improvement, Lean and Six Sigma, within Business Services and Administrative locations Electrical Sector in the EMEA region.
Customer Support Operations Manager, ES EMEA
Mar 2024 - nowContinuous Improvement & Quality Manager - Business Services Electrical EMEA Region at Eaton
Sept 2019 - Apr 2024Continuous Improvement Manager – Business Services Electrical EMEA Region
Jun 2018 - Sept 2019
Licenses & Certifications

Six Sigma Black Belt (CSSBB)
T & T QUALITY Kft.Nov 2010
Arbeitssystem - und Prozessgestaltung
REFA GroupNov 2009- View certificate

Design Thinking: Customer Experience
LinkedInNov 2021 
Lean Silver Certification
Kaizen InstituteJul 2012
Festo Didactic I-II.
University of MiskolcMar 2006
Lean Coach
S A PartnersJun 2008- View certificate

Gemba Kaizen: A Commonsense Approach to Continuous Improvement (Blinkist Summary)
LinkedInOct 2021 
Prozessdatenmanagement
REFA GroupJun 2010
Languages
- huHungarian
- enEnglish
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