
Victor Rivera
Program Assisant

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About me
Psychology (Neuroscience) Graduate
Education

Penn State University
2015 - 2019Bachelor of Science - BS Psychology (Neuroscience)
Penn State University
2015 - 2019Bachelor of Science - BS Psychology (Neuroscience Concentration)
Experience

Penn State University
Aug 2016 - May 2017Program AssisantI worked with the Eberly College of Science in order to create and implement academic support programs for First Years in Science and Engineering (FISE). I assisted residents both academically and emotionally to ensure their first year was as successful as it could be. I developed skills in leadership, communication, teamwork, and innovation.

Abington - Jefferson Health
Jun 2017 - Jun 2018VolunteerI volunteered over 300+ hours over the summer and on school breaks with the Hospital Elder Life Program. This program assisted elder patients with walking, feeding, and making sure patients stay mentally and physically active. I assisted and worked alongside specialist, doctors, and nurses to provide efficient care. I eventually became head volunteer and trainer for the program during the summer of 2018. I also was able to shadow a physician assistant in Gastroenterology during my time with the program. Show less

Penn State University
Jun 2018 - May 2019I worked with food services to promote a welcoming environment while working with fellow crew members and management. I organized and lead a team to provide efficient customer service while abiding with food and safety regulations. I developed teamwork skills, leadership skills, and enhanced communication skills. I worked within the chemistry department for two fall semesters assisting with in-class lectures, group discussions, and activities. I held office hours to assists students outside the classroom with questions on homework and course material. I was also able to work alongside professors to assist with grading course materials from homework to examinations. Supervised S.C.O.P.E students in the residence halls, during study hours, and during S.C.O.P.E. activities; Enforced all program and residential life rules and regulations at all times; Supported and engaged the students during daily activities and with academic guidance; Instilled a safe and welcoming environment for all students within the program
Crew Leader
Aug 2017 - May 2019Fundamentals of Organic Chemistry Learning Assistant and Grader
Aug 2017 - Dec 2018Residential Counselor
Jun 2018 - Jul 2018

Mount Nittany Medical Center
May 2019 - May 2019Phlebotomy StudentDuring my externship, I performed venipunctures and enhanced specimen collection techniques. I was able to shadow various phlebotomist in the outpatient center and observe their techniques. I was able to develop and enhance skills in communication, patient identification, and phlebotomist procedures

Main Line Health
Dec 2019 - Sept 2023● Acquired intermediate level of EPIC knowledge for processing and registering laboratory specimens● Document and Receive specimens in accordance with lab guidelines and procedure using error prevention tools and proper technique● Registration of confidential patient information abiding by HIPAA and Hospital protocols● Verifying Patient Demographics, Updating Diagnostic Codes, and verify patient insurance● Patient and Healthcare outreach on information related to patient services● Collaborate and communicate with patients, laboratory staff, and healthcare organizations to provide effective and accurate care● Adapt to the continuous changes regarding Covid-19, Monkeypox, and other health related matters Show less ● Extract and collect specimens in accordance with lab guidelines and procedure using error prevention tools and proper technique● Foster relationships with patients to build trust and mitigate discomfort during procedures● Collaborate and communicate with patients, laboratory staff, doctors, and nurse practitioners to ensure cohesive team environment● Adapt to the continuous changes regarding Covid-19 from collection and receiving specimens and PPE protocols● Acquired intermediate level of EPIC knowledge for ordering and receiving laboratory specimens Show less
Laboratory Assistant II
Feb 2022 - Sept 2023Phlebotomist
Dec 2019 - Feb 2022
Licenses & Certifications
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NHA-Certified Phlebotomy Technician (NHA-CPT)
National Healthcareer Association (NHA)Jun 2019
Certified Regular Mentor Level 1
College Reading & Learning AssociationApr 2018
Basic Life Support (BLS)
American Heart AssociationJan 2019
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