Ryan Couch, MBA, PHR

Experience

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  Idaho Army National Guard

  Feb 1998 - Apr 2020

  Working for the Idaho Army National Guard for over two decades has honed my HR management capacities at its optimal level. Progressing to my last role as HR Manager, I wore many hats and operated at various levels of the organization – majority of which were dedicated to achieving the agency’s goals through employee recruitment and retention, overseeing employee relations and implementing a continuum of policies and programs; with which, I accomplished the following results: (abridged)- Successfully decreased the attrition rate and exceed job placement targets by 11% YOY for 3 years by mobilizing and developing 13 recruiting and retention managers- Served as a trusted managerial advisor and employee advocate for over 500 personnel - Pioneered a knowledge management and tracking system which reduced management reviews by 67%- Effected zero safety-related incidents and 100% on-time completion of objectives during my coordination of logistical operations across 5 states and 4 government entities in view of a national training event- Designed an SOP to increase efficiency, implemented initially across 5 peer departments and later adopted company-wide- Led, trained, and motivated 5 HR associates in providing HR services for an organization in excess of 120 personnel- Received numerous awards and commendations for delivering positive change in labor and employee relations – streamlined processes and spearheaded training programs that enhanced employee satisfactionPrior to my role as HR Manager, I also held positions including Assistant District Operations Manager, Regional Talent Aquisition Manager and Senior Talent Acquisition and Retention Manager. Show less

  • Human Resources Manager

    Feb 2018 - Apr 2020

  • Assistant District Operations Manager

    Jan 2017 - Feb 2018

  • Regional Talent Aquisition Manager

    Oct 2013 - Jan 2017

  • Senior Talent Acquisition and Retention Manager

    Feb 1998 - Oct 2013
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  Eastern Washington University

  Oct 2020 - Feb 2021

  Regional Foster Parent Recruitment Coordinator

  Working for Fostering Idaho through Eastern Washington University allowed me to stimulate positive change across the organization, increase the efficiencies of several programs and enhance customer satisfaction. I was able to champion for my organization’s increased success by building strong relationships, insisting on the highest level of customer obsession and maintaining a strong bias for action. During my time there, I was able to contribute the following:- Streamlined the foster parent license training process by eliminating cumbersome enrollment barriers leading to a 32% increase in enrollment.- Developed an initial orientation program which was adopted statewide resulting in messaging uniformity and increased customer engagement. - Enhanced previous recruitment team SOPs by developing continuous improvement strategies resulting in a 19% increase in foster parent applications. Show less

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  City of Spokane

  Feb 2021 - now

  • Human Resources Analyst II

    Jul 2022 - now

  • Human Resources Analyst I

    Feb 2021 - Jul 2022