Rain Lee

Experience

• 

  Chances for Change

  May 2018 - May 2019

  President

  - Established a financial literacy campaign that taught students at Boys and Girls Clubs in the Indianapolis area, leaving them with invaluable personal financial knowledge - Inspired students that were never given the opportunity to learn financial literacy, giving them the drive to graduate the program with literacy appropriate for their age range- Overlooked my team to properly and efficiently run this campaign to the best of its abilities

• 

  Cafe Korea

  Oct 2018 - Aug 2019

  Waitress and Hostess

  - Initiated positive relations as the first and second points of contact, creating a welcoming and enjoyable experience for customers- Furthered customer satisfaction through constant interactions, ensuring regular and stable customer contact and encounters- Organized inventory and materials to maximize efficiency and ultimately, happiness to customers

• 

  Chatime Australia

  Jan 2019 - Jun 2019

  Barista

  - Adapted to a wide variety of roles, supporting the different tasks involved in the company- Served as first and last points of contact, ensuring positive experiences for customers- Implemented efficient methods of preparation to facilitate and increase productivity

• 

  HiLink LLC

  Oct 2020 - Feb 2021

  Marketing Intern

  -Grew HiLink Education's Instagram account from under 100 followers to over 20k followers-Mapped a format to create new posts for different platforms-Arranged a company photoshoot through using professional cameras-Gained skills in Adobe Photoshop, video-editing, and video production

• 

  HiLink

  Oct 2020 - Oct 2020

  Marketing Intern

  Social Media Team and Marketing Team

• 

  Condado Tacos

  Aug 2021 - Aug 2022

  Hourly Manager

  Acquired strong customer relation skills that led to patrons' satisfaction and frequent returnGained experience working 5 different job positions in a fast-paced restaurant environment (Server, Barback, Bartender, BOH Kitchen, and Hourly Manager)Participated in weekly managerial meetings to ensure overall productivity and efficiencyRegulated standard semi-variable and variable costs such as labor, food and beverage costs, paper and plastic waste to ensure low cost marginsWon multiple competitions based on reviews and upselling Show less

• 

  Bath & Body Works

  May 2024 - now

  Finance Intern