Carmen Cornea

Experience

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  HP

  Jun 2010 - Aug 2015

  E2E Process - GBS Account Manager:Liaison between Front Office hubs management and Back Office hubs management.Analyze the existing documentation against validity issues, and support needed updates.Transparency of parallel action plans across process areas and best practice sharing facilitationPlanning and coordination with Process Owners on the discovered issues to enable resolution.Improvement plans and progress tracking towards completion.Project manager and performance matters management for Back Office Sites activity Global Pricing & Predefined Pricing Process Engineer:Analyze existing process and identify process gaps.SME and process consultant for operational and management teams.Sustain global and predefined pricing process changes implementation and MOC.Project manager for predefined and global pricing initiatives.Perform problem analysis and drive corrective operational actions implementations.Alignment between WW organization and EMEA stakeholders.Extra Activities:Hard skills, process and soft skills training delivery for professional developmentPersonal development coachingEmployee Engagement Team Ambassador Show less Responsibilities:Coordination and creation of configurations for the Swiss customers.Catalog Maintenance for the Swiss customers Portals.Technical consultancy for the creation of configurations and offers.Documents compliance against international trade regulations.Point of contact for ALPS sales representatives for SFDC/BMI usage and offers creation.Project Management on sub-regions specific process improvement initiatives.Extra Activities:Hard skills, process and soft skills training delivery Personal development coachingEmployee Engagement - Core Team Show less Responsibilities:Orders and relationship management with company customers form Netherlands.High quality services in monitoring orders for Dutch companies.Coordinate backlog orders activities for all the departments involved in order placement, production delivery and invoicing.Discounts, products and offers compliance verificationOrders and documents verification for internal audit compliance and terms and conditions.Documents and transactions validation against international trade regulations.Extra Activities: Hard skills/ process training delivery Show less

  • Project and Process Manager

    Dec 2014 - Aug 2015

  • Quotation Manager - GWE Region

    Sept 2012 - Dec 2014

  • Customer Account Administrator - GWE Region

    Jun 2010 - Mar 2013
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  Hewlett Packard Enterprise

  Aug 2015 - now

  Project management, business review and business planning coordination.Team with business leaders to develop business plans based on historical, forecast data and reports.Perform business analysis, identify root cause and develop recommendations/ solutions to drive business improvements.Lead activities within specific area of portfolio and/or geographic responsibility to achieve results across organizations.Define required business analysis requirements for service line team and develop the process for identifying and addressing performance gaps, improvement areas.Manage and coordinate workforce planning process and support governance activities.Extra Activities:HPE GeBOC Continuous Development Community Trainers ProgramHPE Trainers Academy Program LeadHard skills, process and soft skills training delivery for professional developmentPersonal development and trainer coaching Show less Responsibilities:Prepare and deliver hard skills and soft skills training packagesTraining needs assessment and performanceCoaching on personal development and training deliverySelect, assist, coach, guide trainers in content design Monitor trainers’ performance and consolidate curriculaProjects:Newcomers process and tools training teamBusiness Communication for Back Office TeamsHPE GeBOC Continuous Development Community Trainers ProgramCommerce, Configure, Pricing & Quote People Development – Trainers CommunityHPE Trainers Academy Program Show less E2E Process - GBS (Back Office Site) Account Manager:Liaison between Front Office hubs management and Back Office hubs management.Analyze the existing documentation against validity issues, and support needed updates.Transparency of parallel action plans across process areas and best practice sharing facilitationPlanning and coordination with Process Owners on the discovered issues to enable resolution.Improvement plans and progress tracking towards completion.Project manager and performance matters management for Back Office Sites activity Technology Services (HPE Services) Attach Program Business Process Manager:Detailed understanding of the business environment and SME within the areaInterface between Technology Services and operational departments - understand objectives and targets and actively mediate negotiation.Consultancy and recommendations on subjects from the area of expertiseCollaborate with the Process Engineers on feasible business requirements and implement process improvementsCoordinate and act as Project Manager on the agreed initiatives and support MOC Organize reviews of metrics; perform data analysis and organize control mechanismsExtra Activities:Employee Engagement & People Development Program – Project TeamEMEA eCPQ Talent Program - Project Team EMEA Process Enablement Team RepresentativeHard skills, process and soft skills training delivery for professional developmentPersonal development and trainer coaching Show less

  • Strategy & Planning Project Manger

    Sept 2016 - now

  • Internal Trainer - Hard & Soft Skills

    Sept 2011 - now

  • Project and Business Process Manager

    Aug 2015 - Sept 2016