Saad Laghari

Saad Laghari

Sales Support Officer

Followers of Saad Laghari1000 followers
location of Saad LaghariBaldivis, Western Australia, Australia

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  • Timeline

  • About me

    Founder & CEO at SolaDefy

  • Education

    • College of Digital Sciences

      2005 - 2007
      Associate's degree E-Commerce/Electronic Commerce
    • SAE Institute Australia

      2008 - 2011
      Associate's degree Information Technology
  • Experience

    • TSA Telco Group

      Jan 2011 - Feb 2013
      Sales Support Officer
    • Telstra

      Feb 2014 - Oct 2019

      Provide L2 support to over 300 T-MDM Airwatch Customers.Provide SME Support to TMDM team members.Liaise with relevant stakeholder to achieve resolution (Apple, Samsung And Vmware).Test Devices, Profiles and Compliance Policies to Remediate potential causes.Escalation point for Product Manager and Centre Manager for all T-MDM related escalations.Announce Product Changes and Version upgrades to our Customers and responding to their relevant enquiries.Provide VMware AirWatch product Training to new team members.Provide training for Version Upgrades to existing team members.Create and Compile Training and Support Documentation. Show less

      • Service Delivery Consultant

        Feb 2014 - Oct 2019
      • Service Delivery Specialist

        Feb 2014 - Oct 2019
    • Telstra Business Technology Centre Perth North

      Oct 2019 - Dec 2020
      Lead MDM Engineer

      Managing Projects relating to MDM environments such as Intune and VMware Airwatch.Perform onsite visits to Clients site to create Scope of Work.Create Architecture and Design for new Airwatch Platform.Branding and Customising Platform to match Company's Theme.Deploy Profiles and Compliance Policies as per Clients Business Requirements.Review and Health Check existing VMware AirWatch instance and provide Feasibility Report to Clients.Provide AirWatch On-boarding and Training to our Clients onsite.Provide Device Depmloyment Solutions to Enroll Large number of devices to VMware AirWatch Platform.Perform Enterprise Integration with Clients internal network resources to Airwatch Platfrom such as LDAP AD, Content Gateway (Relay-End point and End Point only), Certificate Authority, Activesync Exchange, O365 and More.Compile and Provide Project Completion Documentation to our Clients.Created TMDM Airwatch Scope of Work, SLA and On-Boarding Documentation.Defined Scope of Works and write SLA terms and Conditions. Show less

    • Bridged Group

      Jan 2021 - Sept 2021
      Senior System Engineer
    • SolaDefy

      Sept 2021 - now
      Founder and CEO

      We are building the future of blockchain by providing support to new and upcoming emerging projects. Our ecosystem ensures fair and transparent distribution of resources.

  • Licenses & Certifications

    • ConnectWise Automate - Implementation

      ConnectWise
      Feb 2021
    • ConnectWise Automate - Administrator

      ConnectWise
      Feb 2021
    • Microsoft 365 Certified: Fundamentals

      Microsoft
      Oct 2020
      View certificate certificate
    • ConnectWise Automate - Service Technicians

      ConnectWise
      Feb 2021
    • SandBlast Mobile Specialist

      Check Point Software Technologies, Ltd.
      Feb 2020
      View certificate certificate