Jolene Widmer

Experience

• 

  Which Wich Superior Sandwiches

  Sept 2016 - Oct 2017

  Helped the manager keep the store running smoothly by taking on managerial tasks such as overseeing employees and providing customer service. Formulate, direct and coordinate marketing activities and policies to promote products and services. Compile lists describing product or service offerings. Develop pricing strategies, balancing company's target goals and customer satisfaction.

  • Assistant Manager

    May 2017 - Oct 2017

  • Marketing Manager

    Sept 2016 - May 2017
• 

  The Cork & Craft

  Nov 2017 - Nov 2018

  Hostess

  Skilled in giving guests the experience of fine and casual dining. Proficient with making customers comfortable and satisfied while ensuring optimal guest flow in dining room. Had the ability to multi-task and meet objectives while maintaining a guest flow.

• 

  OPOTEK

  Oct 2018 - Dec 2018

  Marketing Assistant Intern

  Assist the Director of Sales with marketing tasks, including: targeted newsletters, creation of marketing materials, creation of video training, and product photography. Assist with ad copy writing and editing, list segmentation, basic reporting, implementation of new campaigns. Assist with generating web content and helping with current re-branding efforts.

• 

  Qualcomm

  Dec 2018 - now

  Manages and develops project plans to meet deadlines. Responsibilities include monitoring performance, assembling and allocating resources, gathering and providing feedback, reviewing and reporting project metrics, and facilitating meetings. Work closely with stakeholders and partners to coordinate business processes (e.g. project change management, communication) and to provide updates in order to mitigate risk and resolve issues.Projects: Nexthink Enterprise Deployment: To deploy Nexthink application to 35,000 productivity endpoints by providing a strategic proactive solution to help Enhance Employee Experience. Accomplishments include development and integration of a new IT Notification tool created to proactively notify end users of IT reported issues impacting multiple groups. Cross functional collaboration between multiple key IT groups and training to OneIT teams. Direct Ship: To improve overall end user experience by implementing Insight Solution Client Owned Inventory (COI) process for US employees designated to WFH and new hires to order IT accessories and monitors and have directly shipped to their mailing address by Insight. This project not only enhanced end user experience but has reduced the workload of HWAM and DFS to focus on higher value work (process improvements, new capabilities, etc.) Created and collaborated with external party to integrate new IT process and to develop front facing process for end users. UAAA 5.X Client Upgrade: To deploy a fully supported VAS 5.X Client to UAAA enabled systems. Responsible for leading the team to successfully upgrade over 100,000 upgrades in 5 months. Managed weekly testing stand up's with 24 cross functional teams and 72 testers for UAAA validation testing before large planned downtime. Introduced a stream lined process for larger testing efforts by creating a dashboard for users to provide testing feedback and testing update status. Show less - Manages projects of small to medium size of complexity and applies knowledge of subject area to meet deadlines. Manages and develops project plans to meet deadlines. - Works closely with stakeholders and partners to coordinate business processes (e.g. project change management, communication) and provide updates to mitigate risk and resolve issues. - Responsible for the coordination of project activities and executing to project management methodologies. - Develop and maintain project artifacts and plan of records such as project plans, risk and issues registry, communication plan and presentations.Projects: Digital Canvas: Global pilot (600+ users) to assess Digital Whiteboard capabilities from both a Hardware and Software perspective. Identified users use cases and functionality gaps that currently exist in a Work from Home environment and to present a formal recommendation to IT Leadership for whiteboarding applications & tablets. Responsible for communicating and coordinating with multiple cross functional teams, creating Change Management documentation, and working with the ServiceNow team to automate and implement pen tablet recommendations to the business. Nexthink: Proof of value to deploy Nexthink Application to Qualcomm OneIT windows client endpoints and to present discovery findings to leadership for moving forward. Responsible for engaging with partner IT teams to identify use cases and existing gaps within our environment. Piloted 1K machines and worked with Nexthink vendors weekly assist with project deliverables and objectives.Microsoft Teams Phase 1: Assisted with the planning of marketing items for Teams awareness. Assisted with organizing and preparing for the information sessions. Provided additional feedback to Teams and assisted with the creation of the Teams Global Champions program. Show less Support VP of the IT DepartmentManage and arrange Outlook calendar, contacts, conference bridges, appointments,luncheons and events, iProc submissions, and travel arrangements in accordance withdepartment and company polices, and guidelines. Coordinate team meetings including team and large group meetings. Compile and manage timely submission of expense reports. Coordinate special projects and prepare presentation materials as needed.Work with outside vendors to plan team building events within budget limits.Arrange complex domestic and international travel and prepare detailed itineraries. Show less

  • Information Technology Project Manager

    Nov 2022 - now

  • IT Project Manager, Associate

    Nov 2021 - Nov 2022

  • Information Technology Project Analyst

    Oct 2019 - Nov 2021

  • Senior Administrative Assistant

    Dec 2018 - Oct 2019