Stuart Dalgleish

Experience

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  Loughborough University

  Mar 2017 - Mar 2020

  Student Ambassador

  Coordinated guided tours, as part of a team of ambassadors, for prospective students to the university and advised those prospective students of all relevant reasons to study at the university. Achievements:• Provided a friendly and welcoming attitude towards members of the public as their first impression of the university, • Quickly responded to adverse circumstances and developed fast solutions to problems.

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  Caterpillar Inc.

  Aug 2018 - Aug 2019

  Industrial Placement

  Working on and supporting projects with the Advanced Materials Team at Caterpillar. Completed reports and laboratory testing while working under strict UKAS accreditation standards, often presenting the work to customers and team members. Achievements:• Led individual and team projects across multiple divisions, with high level of importance to the business, including MoD roles and factory shutdown issues.• Managed social events across multiple departments on site.

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  Office for National Statistics

  Mar 2021 - Apr 2021

  Census Field Officer

  Assisted members of the public in completing the England and Wales 2021 Census. This involved listening to the reasons for non completion and advising the best solution.

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  Rival Kit

  Apr 2021 - Sept 2021

  Stock Room Manager

  Curating the stock room and implementing key organisation and routine structure into how items were stored. This involved training new members of staff in ways to store stock as well as shipping and processing orders and returns.

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  COW Vintage

  Apr 2022 - Sept 2022

  Assistant Supervisor

  Working as a Assistant Supervisor in a second hand vintage store has developed key communication skills with all members of the public and built upon organisational skills. The role involved serving customers, quality control and pricing of merchandise as well as general store standards, as well as training new staff, maintaining cash out spreadsheets and store layout.

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  The Velvet Underground

  Nov 2022 - Aug 2023

  Sales Supervisor

  Frequently served and styled customers while maintaining the store and the stock, as well as being responsible for cashing out, opening and closing the store and reaching sales targets. This role allowed for an expansion into the realm of high-end vintage clothing, providing further insights into the fashion and clothing sectors.

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  COWS Inc.

  Feb 2023 - Oct 2023

  Store Supervisor

  Maintained excellent customer service to ensure that all needs are met, both customers, and the business. Planned shifts, including the delegation of tasks as well as monitoring and ensuring the health and safety of the team. Maintained and enforced health and safety protocols and completed all tasks in a food safe manner. Organised and planned new stock arrangements as well as administrative duties such as cashing up.

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  AllSaints

  Oct 2023 - Jun 2024

  Stylist

  Styled customers with our latest collections, offering personalized fashion advice by sharing in-depth product knowledge and enhancing the customer experience.Greeted and assisted customers, tailoring the approach to meet their specific needs and purposes of their visit.Handled and responded to first-line customer queries, emails, chats, and calls about products and orders.Used digital tools to support a positive customer journey and resolve issues efficiently.Developed a huge passion for fashion, textiles and styling. Show less