Anna Ivanova

Experience

• 

  Amarant Bulgaria Ltd

  Aug 2014 - Feb 2016

  Insurance Broker

  -Meeting with clients to discuss their insurance needs- Selecting companies that offer the type of coverage requested by the client tounderwrite policy- Selling various types of insurance policies to businesses and individuals on behalf ofinsurance companies, including automobile, fire, life, property or specialized policies- Explaining features, advantages and disadvantages of various policies to promote thesale of insurance plans- Customizing insurance programs to suit individual customers, often covering a variety ofrisks- Performing administrative tasks, such as collecting premiums, maintaining records andhandling policy renewals Show less

• 

  Real Assist Group Broker Ltd

  Jun 2016 - Jun 2018

  Insurance Broker

  - Researching insurance policies and products- Negotiating policy terms and costs with insurance providers- Arranging insurance cover for clients with the insurance provider- Collecting insurance premiums- Keeping detailed computer records- Preparing reports for insurance underwriters- Renewing or amending existing policies for clients- Undertaking general administrative duties

• 

  Zastrahovam.com

  Jul 2018 - Jul 2020

  Insurance Broker

  - Meeting with potential clients to discuss their insurance needs- Researching all the available policy options for the client- Negotiating with underwriters to get the best policy at the best price- Presenting policy details to the client and signing the policy agreement- Collecting premiums- Processing client accounts- Advising clients on when and how to make a claim on their policy- Updating existing policies- Maintaining client relationships

• 

  AIG

  Sept 2020 - May 2022

  Claims Payment Processing Administrator

  - Processing Invoice payments- Apply knowledge of processes and related systems to assist in identifying, assessing and resolving payment related issues.- Leading the knowledge transfer of the handled processes from Sofia Center of Excellence to India Finance Center- Validation and Quality review of the processed by India Finance Center transactions

• 

  Accenture Bulgaria

  Jan 2021 - Dec 2024

  - Validation and processing of Invoice and Bordereau payments- Manage end to end payment transactions and administration activities of insurance processes.- Claims handling including assisting claims adjusters and Accounts Receivable queries.- SME for Nordics Payments Team- Implement processes related to projects, procedures and activities carried by customers- Prepare statements, reports, analysis, data packages- Establish communication and contacts with customers- Administrative overall document flow with the handled processes- Processing file closure activities- Liaise with AIG Local Offices for settlement of over term items and resolve issues.- Participating in "Payments Optimization & Automation" project- Sort and filter information from a database and specialized software products Show less

  • Claims Management Senior Analyst

    Jun 2022 - Dec 2024

  • Transaction Processing Associate

    Jan 2021 - May 2022
• 

  Emerchantpay

  Jan 2025 - now

  Senior Treasury Executive