Ranjit Jassal

Experience

• 

  Sanderson

  May 2008 - Jun 2010

  Field Service Engineer
• 

  Taylor Made Computer Solutions

  Jun 2010 - Sept 2010

  IT Engineer
• 

  Elliott Company

  Oct 2010 - Jul 2013

  Senior IT Helpdesk Support
• 

  Sky

  Jul 2013 - now

  The Platform Control team provide technical support to the business who deliver Sky & Partner content to internet enabled devices (OTT) via multiple Sky propositions. Currently managing a mid sized team of dynamic engineers who work in Platform Control, Sky's broadcast operations hub (DTH & OTT Platforms) 24/7. We providing support to both linear and VOD content on Sky Go, Now TV, and Sky apps both in the U.K. and abroad. Providing support for the entire Sky OTT estate. Incident Management on broadcast affecting issues from triage to resolution.Development of team skill set, documentation and on boarding support of new propositions both in territory and in Europe into the team. Providing support for Sky's multiple broadcast platforms including the Sky Uplink platform and the entire Sky OTT estate.

  • Platform Control Team Manager

    Dec 2016 - now

  • OTT Support Engineer

    Jan 2016 - Dec 2016

  • Platform Controller Engineer

    Jul 2013 - Jan 2016