Ranjit Jassal

Ranjit Jassal

Field Service Engineer

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  • Timeline

  • About me

    Platform Control Team Manager at Sky

  • Education

    • Peter Symonds College

      1997 - 1999
    • Kind Edward VI School

      1992 - 1997
      11 GCSE's
    • Brunel University

      1999 - 2004
      BSc Information Systems
  • Experience

    • Sanderson

      May 2008 - Jun 2010
      Field Service Engineer
    • Taylor Made Computer Solutions

      Jun 2010 - Sept 2010
      IT Engineer
    • Elliott Company

      Oct 2010 - Jul 2013
      Senior IT Helpdesk Support
    • Sky

      Jul 2013 - now

      The Platform Control team provide technical support to the business who deliver Sky & Partner content to internet enabled devices (OTT) via multiple Sky propositions. Currently managing a mid sized team of dynamic engineers who work in Platform Control, Sky's broadcast operations hub (DTH & OTT Platforms) 24/7. We providing support to both linear and VOD content on Sky Go, Now TV, and Sky apps both in the U.K. and abroad. Providing support for the entire Sky OTT estate. Incident Management on broadcast affecting issues from triage to resolution.Development of team skill set, documentation and on boarding support of new propositions both in territory and in Europe into the team. Providing support for Sky's multiple broadcast platforms including the Sky Uplink platform and the entire Sky OTT estate.

      • Platform Control Team Manager

        Dec 2016 - now
      • OTT Support Engineer

        Jan 2016 - Dec 2016
      • Platform Controller Engineer

        Jul 2013 - Jan 2016
  • Licenses & Certifications

    • Lean Six Sigma Yellow Belt

      The Knowledge Academy
      Feb 2023
    • ITIL Foundation Level

      PeopleCert