Andy Fernand

Experience

• 

  Go Inspire Group - A Xerox Company

  Dec 2012 - now

  Delivering value to customers through the proactive account management of existing daily Transactional and Business Critical requirements. Ensuring customers receive unrivaled service through: achievement of all SLAs and KPIs, fulfillment of change requests and supply of detailed Management Information.Overseeing the development and implementation of new Transactional and Business Critical projects into the business

  • Head of Delivery Integration and Professional Services

    Jan 2024 - now

  • Director of Technical Projects

    Apr 2023 - Jan 2024

  • Director of Transactional Services

    Jun 2021 - Apr 2023

  • Head of Transactional and Professional Services

    Jul 2020 - Jun 2021

  • Head of Transactional Services

    Oct 2019 - Jul 2020

  • Transactional Client Services Manager

    Nov 2017 - Jul 2020

  • Transactional Account Manager

    Dec 2012 - Oct 2017