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Dawn Dilts

Dawn Dilts

Loan Account Manager Assistant

Followers of Dawn Dilts452 followers
location of Dawn DiltsAnderson, Indiana, United States

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  • Timeline

  • About me

    Customer Support

  • Education

    • Anderson High School (Indiana)

      1986 - 1990

    • Indiana Business College

      1991 - 1993
      Associate's degree Accounting and Business/Management

  • Experience

    • First Franklin

      Aug 2004 - Jun 2007
      Loan Account Manager Assistant

      During my time there, I processed mortgage loans, set loans up for closing, and review all files after closing. I also audited files.

    • Wiley

      Jun 2008 - Sept 2016
      Assistant Manager Customer Service

      I started out as an inbound call center rep. During my 8 years, I moved to a Team Lead and then to Assistant Manger.

    • AmeriFirst Home Mortgage

      Oct 2016 - Sept 2018
      Loan Originator Assistant

    • Delaware Life Insurance Company

      Oct 2018 - Sept 2019
      Customer Service Coordinator

    • Shorr Packaging Corp.

      Oct 2019 - Jun 2020
      Customer Service Representative

    • Amerifirst Home Mortgage

      Jun 2020 - Mar 2022
      Loan Originator Assistant

    • TVF

      May 2022 - now
      Customer Support Specialist

  • Licenses & Certifications

    • NMLS

      The Mortgage Trainer

    • Lean Six Sigma White Belt Certification

      Six Sigma Online; Aveta Business Institute
      Jul 2025