Ryan Harris

Experience

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  Foremost Insurance

  Dec 2003 - Aug 2005

  Foremost Star Customer Service Representative

  Built up my customer service chops during this time. Worked as a customer service representative in a call center environment supporting Foremost insurance agents with technical support.

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  Corporate Technologies LLC

  Sept 2005 - Apr 2016

  Proficient in building and managing vendor relationships for services and products, including negotiating andadministering contracts, deliverables, and work statements. Developed and managed project plans while providing statusupdates to management. Developed web-site mock-ups for clients to ensure quality control and client satisfaction beforeproject implementation phase.

  • Application Project Coordinator

    Aug 2008 - Apr 2016

  • Desktop Support Specialist

    Sept 2005 - Aug 2008
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  Optio Data, a Data Strategy Company

  Jun 2016 - Dec 2017

  Project Manager

  Served as Optio's first Project Manager, creating new communication methods, practices and processes.

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  Open Systems Technologies, Inc.

  Jan 2018 - Aug 2021

  Delivery Lead/Project Manager

  Delivering on multiple client-facing projects, my primary role at OST is to provide consistent communication, including visibility into a project budgets, timelines, scope and risks. Our Project Management style and methodology is tailored to the various practices and services we provide, including Design, Software Development and Infrastructure.

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  Vista IT Group

  Aug 2021 - May 2022

  Senior Project Manager

  Served as Vista IT Groups first project manager. Took ownership of and managed Vista’s Professional Services resource management, including implementation of billable utilization targets and forecasting visibility. Provided baseline documentation for internal and external kick off templates, weekly status reports as well as providing training across the organization around project management use and usability. Delivered on multiple client-facing IT infrastructure projects, providing visibility into project budgets, timelines, scope and risks. Show less

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  The C2 Group

  May 2022 - Sept 2022

  Senior Project Manager

  Served as a project manager and scrum master on multiple client-facing projects, adopted EOS organizational practices. Supported the early planning phases of transition from Waterfall project management to Agile project management methodology.

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  Self-employed

  Oct 2022 - now

  Technical Project Manager

  Working as a part-time PMO Practice Lead and Senior Project Manager. Responsibilities include, resource management, project management and ongoing process improvement. I also provide leadership and mentoring for junior project and engineering resources.