Ali Elfawal

Experience

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  Top Line For Information Technology Services

  Apr 2011 - Oct 2017

  User Interface Developer

  User Interface Developer

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  MattarSoft Services

  Sept 2011 - Aug 2012

  Technical Support Manager

  Handle Web hosting Customer support and maintenance Installations and Support for websites management systems Sales management for web hosting, designing and programming Websites support managementWeb servers management cpanel whmCreat offers to achieve most monthly targetsStudy and analyze customer needs and make plan from A to Z to achieve what customers needs

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  Self-employed

  Jan 2016 - Dec 2019

  Web Developer
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  Freelancer

  Apr 2016 - now

  Freelance Web Developer

  Web developer using HTML CSS PHP CMS like wordpress ,Opencart , Whmcs , CScart , woo commerce Basic Knowledge of Jquery Bootstrap Frameworks Basic Knowledge of Php Functions and administration Web hosting software like CPANEL WHM VMWARE CRM FOR CUSTOMERSWeb analysis and archives for websites Maintenance for websites and services , Daily - weekly backups and administration for various kinds Content management for various CMS Framework Technical support for websites and web services Management for staff for daily - weekly - monthly reports Show less

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  Alfoah.ae

  Aug 2017 - Nov 2018

  Receptionist
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  First Abu Dhabi Bank (FAB)

  Jan 2018 - Nov 2018

  Data Specialist
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  Pathway FREEZONE

  Feb 2019 - May 2019

  Document Controller
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  Noon

  Oct 2019 - Dec 2019

  Customer Service Representative

  Customer service agent at Noon LLCHandle incoming calla for customer Work in CRM system for customers in company Maintenance shipments delivery time and reschedule for customers Handle customers complains and assigned to certain departments Know products specifications and suggestions for customers Time managementTeam workReports to team leader in probably way

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  Etisalat UAE

  Dec 2019 - Dec 2021

  Sales Executive

  Senior sales promoter for ETISALAT UAEHandle Mini kiosk and Key retail business of Sharaf electronics Etisalat division. Handle retail mini kiosk counters key retail business.Takes care of net ads of Postpaid, E-life, Pre-paid, ICPs, Accessories and recharge on location .Drive the quality of acquisition on Postpaid and ensure necessary post and pre checks are performed before onboarding the customers.Design and announce Offers schemes- discounts for products Daily sales reports and stocks reports monthly and weeklyCoordinate kiosk installations and other various requirement from the Etisalat vendors such as Payment machines installations. Show less

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  Du

  Nov 2021 - Aug 2023

  Store Shift Incharge

  Team Leads Store Shift Incharge Senior Customer services representative Handle opening,closing for store .CRM operations for services regarding customersTechnical support for customers regarding DU products Store management orders for logistics departments Senior Sales promoter for du services and products

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  ADIB - Abu Dhabi Islamic Bank

  Feb 2024 - now

  Islamic finance executive