
Norver José Cárdenas Mendoza
Operations Manager

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About me
Telco Construction Manager / Broadband Specialist / Access Network / Data Center Deployment / Operations Manager / Contract Manager / Technical Chief / Data Analyst
Education

Universidad Nacional Experimental Politécnica de la Fuerza Armada
1996 - 2001Electronic Engineer Electronic Engineering and Telecommunications
Pontificia Universidad Católica de Chile
2023 - 2024Diploma in Big Data and Data Sciences Computer's Science 6.8Diploma in Big Data and Data Sciences
Experience

Inter Venezuela
May 2002 - Oct 2016Operations ManagerResponsible for supervising Specialist, Field Technicians, and Contractors.Organize, Supervise and Execute the Annual Business Plan (CAPEX / OPEX) for Maintenance and Construction of Network Access (ISP & OSP).Responsible for planning and monitoring the on-site delivery of the electrical, and civil infrastructure for a HFC network deployment projects, ensuring that on-site constructions are just-on-time, with Quality, Health and Safety and Environmental guidelines and regulations.Develop and analysis of Key Performance Indicators (KPI) to ensure reliable performance measurement tracking on a monthly and quarterly. Show less

ARRIS
Jan 2018 - Apr 2019Deployment EngineerConsultant Eng. at Arris Global Solution.CALA Professional Services HFC & FTTx Networks: ISP & OSP deployment.Transport & Access Network Specialist: Building, Extension, and Network Performance Evaluation.Responsible for supervising and monitoring Specialist, Technicians, and contractors as well as the safety and progress of Construction personnel.Monitoring progress on new build, rebuild, extension, design, and planning.Coordinate and supervise the daily activities of technical support, field technicians, or production staff who perform tasks in the same function. Establish priorities for the team.Maintenance Windows planning.Protocol knowledge of DOCSIS 3.1, Digitals Modulations, DAA, FCC Rules and Regulations (Part 76 CATV System) Show less

CommScope
Apr 2019 - nowDeployment EngineerConsultant Eng. at CommScope Network Transformation.CALA Professional Services HFC & FTTx Networks: ISP & OSP deployment.Transport & Access Network Specialist: Building, Extension, and Network Performance Evaluation.Responsible for supervising and monitoring Specialist, Technicians, and contractors as well as the safety and enviromental conditions.Monitoring progress on new build, rebuild, extension, design, and planning.Coordinate and supervise the daily activities of technical support, field technicians, or production staff who perform tasks in the same function. Establish priorities for the team.Knowledge of Protocols / Standards FCC Rules and Regulations, Part 76 (CATV System).SCTE 55-1 & 55-2DOCSIS 3.0, 3.1 & 4.0CableLabs MHAv2 Standards (DAA)Data Center Standards & Compliance (TIA-942, Uptime Institute)ITU-T G.984 (GPON)ITU-T G.987 (XG-PON)ITU-T G.987.1 (XGS-PON)ITU-T G.989 (NG-PON2)ITU-T G.694.1 / ITU-T G.694.2 (DWDM/CWDM Operation)TIA-598-D (FO Color Coding)ANSI/IEC 61300-3-35 (FO Interconnecting)ITU-Y1564 (FO Certification)National Electrical CodeNational Electrical Safety CodeOccupational Safety and Health Act Show less
Licenses & Certifications

SP4420 - Fiber Optic Infrastructure Specialist
CommScopeFeb 2025- View certificate

GL-Big Data, Business Intelligence
Cintana EducationApr 2025 
SP1000 - Infraestructure Solutions for Broadband Applications
CommScopeApr 2024- View certificate

DIPLOMADO EN PYTHON PARA LA TOMA DE DECISIONES ESTRATÉGICAS ORGANIZACIONALES
Universidad Andrés BelloJun 2025 
SP8850 - Pre Terminated Data Center Solutions
CommScopeMar 2025
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