Experience

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  Cib egypt

  Apr 2014 - now

  - Performed all the ATM functions including preparing daily proof sheet, handling captured cards, filling along with the replenishment of onsite ATM machines & reporting any malfunctions for repairs & maintenance.- Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s.- Process all the cash counter transactions accurately in accordance with the set objectives (Deposits, withdrawals, checks, F.X & maintain zero cash shortages & excesses at counter to ensure maximum control on cash balance.- processing the internal and external transfers, draft issuance and cheques collections.- Cross sell products based on customer potential & needs without affecting their primary work & service standards contributing in the achievement of the branches KPIs.- Investigating thoroughly any differences in balancing & reconciliation of cash & other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch SOP manual.- Maintain accurate checking on all end of day reports & rectifying of highlighted discrepancies to ensure all controls & procedures are adhered to.- Managing the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch & the central vault. Show less

  • liquidity risk senior officer

    Aug 2019 - now

  • Universal Teller

    Apr 2014 - Jul 2019