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Lauren Dalkin

Lauren Dalkin

Sales Assistant

Followers of Lauren Dalkin348 followers
location of Lauren DalkinUnited Kingdom

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  • Timeline

  • About me

    Dispatch Shift Manager at DPD Durham

  • Education

    • Stockton Sixth Form

      2016 - 2018

      Business, English Literature & Art and Design

    • Nottingham Trent University

      2019 - 2022
      Bachelor of Arts - BA Marketing First Class Honours

      First Year Modules:Fundamentals of MarketingThe Marketing EnvironmentFoundations of Managing and OrganisingBusiness AnalyticsAccounting and Finance for ManagersPersonal & Academic DevelopmentSecond year modules: Research for Marketing Buyer Behaviour Delivering Customer Value Integrated Marketing Communications Digital Marketing Employment and EnterpriseThird year modules:Developing Professional ImpactInnovation in… Show more First Year Modules:Fundamentals of MarketingThe Marketing EnvironmentFoundations of Managing and OrganisingBusiness AnalyticsAccounting and Finance for ManagersPersonal & Academic DevelopmentSecond year modules: Research for Marketing Buyer Behaviour Delivering Customer Value Integrated Marketing Communications Digital Marketing Employment and EnterpriseThird year modules:Developing Professional ImpactInnovation in Marketing Research Project Future Marketing Strategic Marketing ManagementDigital Customer Experience Show less

  • Experience

    • Smiggle

      Oct 2016 - Jan 2017
      Sales Assistant

      Greeted customers with exceptional customer service, replenished stock levels, processed deliveries, took payments and bank monies, working successfully under pressure.

    • Outfit Fashion

      Mar 2017 - Jan 2021
      Sales Assistant

      Key Responsibilities: Communicate with customers giving fashion advice, supporting with queries and ensuring they have a memorable shopping experience. Working as part of a team to achieve company targets, and to serve customers efficiently. Ensure stock levels are maintained in a variety of sizes to maximise sales.Process stock deliveries under time pressure, stock taking and digital processing.

    • Amazon

      May 2020 - Sept 2020
      Fulfillment Associate

      Worked at Amazon during the first lockdown. Key Responsibilities: Process customer orders working with advanced technology. Regularly meet targets.Experience following strict safety, quality and production standards.

    • Amazon

      Mar 2021 - Jun 2021
      Fulfillment Associate

    • Goosedale

      Jun 2021 - Jul 2021
      Marketing Internship

    • The Body Shop

      Nov 2021 - Jan 2022
      Sales Assistant

    • Amazon

      Aug 2022 - Jan 2023
      Fulfilment Associate

    • DPD UK

      Jul 2023 - now

      Depot Management Development Graduate Program:- Developed strong people management skills across five different shift rotations, ensuring a smooth parcel delivery operation. - Administer regular team briefings, informing drivers of the latest updates and providing recognition- Engage in external business projects focusing on Lean Six Sigma (OpEx Yellow Belt)- Internal project focusing on ‘New Starter Retention’ and smooth ‘Onboarding’- Analyse data to identify trends in terms of driver compliance, hold accountable and coach drivers who fail to follow correct procedure- Conduct quarterly presentations to senior management reporting on KPI’s and project development- Promote strict health & safety standards Show less

      • Shift Manager

        Jul 2024 - now

      • Network Graduate

        Jul 2023 - Jul 2024

  • Licenses & Certifications

    • The Fundamentals of Digital Marketing

      Google Digital Garage
      Oct 2020

    • First Aid in the workplace

      St John Ambulance
      Jun 2024

    • MRS Certificate in Market Research

      Market Research Society (MRS)
      Jun 2021

    • IOSH - managing safely

      IOSH
      May 2025

    • National Citizen Service

      NCS - National Citizen Service Trust
      Jan 2016

    • Leadership - Women's Development Programme

      Nottingham Trent University
      Jan 2022

    • Business Operations & Marketing Experience

      Bright Network
      Aug 2020

    • Acceler8 Bronze Award

      NTU Acceler8 Employability Awards
      Apr 2020

    • Duke Of Edinburgh

      The Duke of Edinburgh's Award
      May 2016

    • VInspired Award - 30 hours of volunteering

      Vinspired
      Aug 2016

  • Volunteer Experience

    • Online Marketing / Social Media Volunteer

      Issued by Oxfam on Sept 2020
      OxfamAssociated with Lauren Dalkin

    • Youth Support Volunteer

      Issued by Grange Field Community Centre on Jan 2015
      Grange Field Community CentreAssociated with Lauren Dalkin