Lauren Dalkin

Lauren dalkin

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Followers of Lauren Dalkin348 followers
  • Timeline

  • About me

    Dispatch Shift Manager at DPD Durham

  • Education

    • Stockton sixth form

      2016 - 2018

      Business, English Literature & Art and Design

    • Nottingham trent university

      2019 - 2022
      Bachelor of arts - ba marketing first class honours

      First Year Modules:Fundamentals of MarketingThe Marketing EnvironmentFoundations of Managing and OrganisingBusiness AnalyticsAccounting and Finance for ManagersPersonal & Academic DevelopmentSecond year modules: Research for Marketing Buyer Behaviour Delivering Customer Value Integrated Marketing Communications Digital Marketing Employment and EnterpriseThird year modules:Developing Professional ImpactInnovation in… Show more First Year Modules:Fundamentals of MarketingThe Marketing EnvironmentFoundations of Managing and OrganisingBusiness AnalyticsAccounting and Finance for ManagersPersonal & Academic DevelopmentSecond year modules: Research for Marketing Buyer Behaviour Delivering Customer Value Integrated Marketing Communications Digital Marketing Employment and EnterpriseThird year modules:Developing Professional ImpactInnovation in Marketing Research Project Future Marketing Strategic Marketing ManagementDigital Customer Experience Show less

  • Experience

    • Smiggle

      Oct 2016 - Jan 2017
      Sales assistant

      Greeted customers with exceptional customer service, replenished stock levels, processed deliveries, took payments and bank monies, working successfully under pressure.

    • Outfit fashion

      Mar 2017 - Jan 2021
      Sales assistant

      Key Responsibilities: Communicate with customers giving fashion advice, supporting with queries and ensuring they have a memorable shopping experience. Working as part of a team to achieve company targets, and to serve customers efficiently. Ensure stock levels are maintained in a variety of sizes to maximise sales.Process stock deliveries under time pressure, stock taking and digital processing.

    • Amazon

      May 2020 - Sept 2020
      Fulfillment associate

      Worked at Amazon during the first lockdown. Key Responsibilities: Process customer orders working with advanced technology. Regularly meet targets.Experience following strict safety, quality and production standards.

    • Amazon

      Mar 2021 - Jun 2021
      Fulfillment associate
    • Goosedale

      Jun 2021 - Jul 2021
      Marketing internship
    • The body shop

      Nov 2021 - Jan 2022
      Sales assistant
    • Amazon

      Aug 2022 - Jan 2023
      Fulfilment associate
    • Dpd uk

      Jul 2023 - now

      Depot Management Development Graduate Program:- Developed strong people management skills across five different shift rotations, ensuring a smooth parcel delivery operation. - Administer regular team briefings, informing drivers of the latest updates and providing recognition- Engage in external business projects focusing on Lean Six Sigma (OpEx Yellow Belt)- Internal project focusing on ‘New Starter Retention’ and smooth ‘Onboarding’- Analyse data to identify trends in terms of driver compliance, hold accountable and coach drivers who fail to follow correct procedure- Conduct quarterly presentations to senior management reporting on KPI’s and project development- Promote strict health & safety standards Show less

      • Shift Manager

        Jul 2024 - now
      • Network Graduate

        Jul 2023 - Jul 2024
  • Licenses & Certifications

    • The fundamentals of digital marketing

      Google digital garage
      Oct 2020
    • First aid in the workplace

      St john ambulance
      Jun 2024
    • Mrs certificate in market research

      Market research society (mrs)
      Jun 2021
    • Iosh - managing safely

      Iosh
      May 2025
    • National citizen service

      Ncs - national citizen service trust
      Jan 2016
    • Leadership - women's development programme

      Nottingham trent university
      Jan 2022
    • Business operations & marketing experience

      Bright network
      Aug 2020
    • Acceler8 bronze award

      Ntu acceler8 employability awards
      Apr 2020
    • Duke of edinburgh

      The duke of edinburgh's award
      May 2016
    • Vinspired award - 30 hours of volunteering

      Vinspired
      Aug 2016
  • Volunteer Experience

    • Online Marketing / Social Media Volunteer

      Issued by Oxfam on Sept 2020
      OxfamAssociated with Lauren Dalkin
    • Youth Support Volunteer

      Issued by Grange Field Community Centre on Jan 2015
      Grange Field Community CentreAssociated with Lauren Dalkin