
Timeline
Skills
Team managementOperations managementVendor managementCustomer serviceTeam leadershipAnalysisInventory managementNegotiationTeam buildingStrategic planningService managementIt service managementProcess improvementCustomer relationsPlanningPeople managementVendorCostSlaBudgetingPolicyAdministrationContinuous improvementAbout me
India Head - IT Service Delivery at ADATA Technology Co., Ltd. at ADATA Technology India Pvt Ltd
Education

National institute of management
2004 - 2005Master of business administration (mba) operations management and marketing management a
University of mumbai
1993 - 1996B.com - bachalore in commerce accounts
Experience

Benq india
Sept 2000 - May 2004Assistant service managerAfter sales support

華碩
Jun 2004 - Sept 2006National service managerAfter Sales support for Channel Market

Mercury
Oct 2006 - Jul 2007Service managerService Management

Work store limited
Aug 2007 - May 2010National technical service managerAfter sales support for Corporate and Retail

Adata technology co., ltd.
Jun 2010 - Oct 2016India head - channel & odm service managerManaging Service Business

B2x care solutions
Nov 2016 - nowIndia head - managed servicesManaging Service Business for 09 brands like XiaoMI, OnePlus, Google, Motorola, Lenovo, Nubia, Smartron, 10.or, Nuu
Licenses & Certifications

Service management training at asustek taiwan ,first line management development program at benq taiwan, service rma training from hp india.
Asus, benq, hp
Volunteer Experience
Group Leader
Issued by 21st Century on Apr 2000
Associated with Sujit ChowdhuryJoint Secretary
Issued by Udayan Cultural & Social Organisation on Jul 1990
Associated with Sujit Chowdhury
Languages
- enEnglish
- hiHindi
- beBengali
- maMarathi
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