Experience

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  Fcm travel solutions australia

  Jan 2000 - Dec 2015

  I have worked at FCm Travel Solutions for 13 years. During this time I've held many roles in the company; Travel Manger, Online Implementation Manager for Australia and New Zealand, and predominately Account Management. Managing the relationship between FCm Travel Solutions and our multinational clients. Key facets of my role are:Working in partnership with my clients to develop and execute a multinational business plan with defined strategies for each travel category with measurable targets.Working with strategic intent to drive compliance in travel programs, developing strategies that are tailored to each client that will strengthen the travel program.Reviewing current supplier deals and continually looking for new opportunities that provide cost benefits to my clients. Managing and measuring service level agreements in multiple markets, driving excellent service to our clients. Show less

  • Head of Account Management Victoria & South Australia

    Jan 2015 - Dec 2015

  • Multinational Account Manager

    Jan 2000 - Dec 2015
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  Fcm travel australia

  Oct 2016 - Aug 2017

  Solutions consultant | sourcing
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  Flight centre travel group

  Aug 2017 - now

  Customer experience learning & development - professional development