Experience

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  Elsalam maritime transportation company

  Mar 2003 - Apr 2009

  Helpdesk & network engineer

  - Training of personnel on various software and hardware operation - Installing, and maintaining equipment platform (PC's, Laptop, Server's, Printers, Scanners). - Installing, maintenance, management of software License. - Designing, Installing and Maintaining Network Devices. - Windows 2003 Server. configuration and monitoring - and troubleshoot the platform - Research and testing, Analysis, test the platform environment. - Installing, configuring, Active Directory, Group Policy, E-mails account and internet security. - Establishing network map, installing cables and switches, Internet and Wireless connection configuration. - Monitoring turbo Linux server , proxy server - Infrastructure and Network Operation (Troubleshoot Office system), Review daily Backup for server, user workstation. - Security Deploying patches/ service packs in users machines , Ensure antivirus protection is up to date - Communication between regional office and other branches and IT staff. Show less

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  International for securities

  Jun 2009 - Jul 2010

  Helpdesk team leader & network engineer

  - Windows 2003 Server. configuration and monitoring and troubleshoot - Installing, configuring, Active Directory, Group Policy - Preparation & Maintain of network resources. - Registering users and their passwords. Follow-up Screens, internal company lines and the link with external factors such as the Stock Exchange, prices, and the sections in all the company. - Examine and analyses the financial cost of special projects - Develop a plan needs of computers and the cost and management needs. - Defining the responsibilities and powers of subordinates and Re-composition of the team from time to time, and re-distribution of tasks. -overseeing the establishment and development of computer network to achieve management objectives and goals of the company. -Make sure to secure information systems, data and the maintenance of hardware in order to ensure achievement of the objectives of the company. -Follow-up engineers and programmers in charge of the work of periodic maintenance of the programs and services and to identify causes of the problems and presented to the company's management to resolve them. -Demonstrate the technical opinion and decision-making programs you need other departments within the company. -Contracting with the intermediary companies to assist in providing programs and lines of connectivity, data transfer and information and prices and the Internet, as well as maintenance, insurance and protection. -provide technical and financial offers of networks, hardware and software -Propose training courses on a regular basis for the development of employees. -Recommendation of staff during the work and motivate them to ensure proper functioning. -Follow-up the electronic trading (On Line Trade) through the Internet. -Evaluate the performance of employees and the overall performance of management and take corrective action in light of management objectives. -Preparation of performance reports for the staff and submitted to the IT manager Show less

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  Total soft bank ltd.

  Jun 2011 - Jul 2017

  • Software quality assurance role for company products- CATOS - My project was located in Gothenburg, Sweden which I was assigned for onsite support for few weeks. • Customer service role to communicate between our project clients and the developer teams in HQ and Vietnam office. - Create manual test cases and test scenarios. - Follow up issues using MANTIS bug tracking system. - Short / long term planning for releases of each site, working with team leaders to review after each release. - Rights can be temporary transferred to individual team leader for each site to fulfill target deadline monitoring. - Report critical issues for each site and planning to resolve with the developers in the HQ located in South Korea. - Meeting up with teams on weekly bases for reviewing updated reports for each site. - Managing team resources like temporary team assignment for urgent cases. • System Admin - Administration of DB Servers & file sharing servers . - Setup Virtual environment for the applications we run to perform the daily workflow. - Installing and implementing Network cables, nodes and telephone wiring. - Inventory Management. e.g. PC, Laptop, Printers, furniture etc. Show less Office Assistant manger- Act as the Manager role when manager is on vacation or business trip.- Handling all Arabic communications, inquiries and translate it to English for the Korean managers.- Handling all the paper work with all the parties involved.- Including official letters and faxes.- Establishing office premises from A to Z starting from searching for location with all the details until the successful up and running new company branch.(I am proudly did it twice in the last 4 years)• Human Resources- Resources management.- Staff attendance & annual leaves monitoring.- Recruitment for new candidate.- Employee terminating process.- Training for new employees.- Office activity and team building planning.- Social insurance handling.- Managing medical insurance.• Financial Tasks- Salary management.- Payments for all parties internal and external.- Managing all the office tenders regarding Hardware office equipment, supplies and furniture.- Performing purchase orders after approvals. Show less

  • System Administrator

    Jun 2011 - Jul 2017

  • Assistant Manger

    Jun 2011 - Jul 2017
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  Kamena products corporation

  Jul 2017 - now

  Senior system administrator

  Kamena Products corporation• Proxmox: deploying, monitoring & managing PVE server nodes making sure it is running efficiently with no overload ensuring high availability and high performance for the running VM’s.• Proxmox Backup Server: monitoring, managing scheduled backup, verifying tasks and syncing replications is working as planned to reduce down time.• Firewalls: managing & monitoring more than (3) PFsense firewalls, ensuring network security and efficient traffic management.• Storage Systems: Administering TrueNAS for reliable storage solutions and Nextcloud for local cloud sharing.• Email servers : Monitor and securing Zimbra & Axigen email servers to support organizational communication.• E-commerce: managing company (Prestashop) online shop applications, enhancing e-commerce operations.• VMware: monitoring & managing ESXi 6.7, optimizing virtual infrastructure for various applications.• VirtualBox: Tuning virtual machines for development testing environments.• Vivotech: managing Vivotech camera surveillance systems, ensuring effective monitoring and security.• WebMin to update servers• Monitor IP phone systems PBX• Network Maintenance & Cabling: Conduct regular network maintenance, structured cabling, and troubleshooting to maintain network infrastructure.• Network Hardware: Configure and maintain switches, routers, and access points (APs) to ensure reliable network connectivity.• Configuring and monitoring VPN connection Implemented in PFSense firewalls, ensuring secure remote access. Show less