Experience

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  Bsh turkey

  Jan 2015 - Jan 2023

  - Designing interior section of stores- Coordinating new product launches on different channels- ROI focused marketing activities- Management of suppliers- Knowledge of guidelines and follow updates accordingly - Approximately 3000 Dealers outdoor branding andvisual design management for Bosch, Siemens,Profilo and Gaggenau- Management trade marketing activities on launches- AR projects focused on products- Control and manage POS designs trough brand guideline Guide through material, design and distribution process of these elements- Mobile merch team management- Event planning for dealers(POS, POP, Promotion, Hosting, Catering etc.)- 4 uniqe best practice in global BSH brands- Reporting the global brand through presentations and con-tent in certain periods- Purchasing, pricing and bill tracing on offline mediums Billboard, Outdoor Wall and Radio.- Creating ''How to'' videos with a product engagement- New Price Tag and Infocard systems design process and management- Child and family communication, process of finding new design ideas and working trough supplier channels to implement child areas.- Adapting and localizing marketing assets Zobrazit méně

  • Trade Local Marketing Expert

    Jan 2020 - Jan 2023

  • Complaint Evaluation Responsible

    Jan 2015 - Jan 2020
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  Samsung electronics

  Jan 2023 - now

  Crm assistant manager

  Customer Relationship business development processesSatisfaction measurement strategiesCreation of workflow processesDesigning linear processes in the customer journey with marketing, CRM, and eStore teamsePromoter D2C (Direct-to-Consumer) processesePromoter sales analysis and reportingSAP-based system developmentsProject team managementDesigning troubleshooting steps for product technical solutionsEnsuring the delivery of new products to end customers and reporting and analyzing user feedback to senior managementLOB (Line of Business) designMystery shopper processesBudget management Zobrazit méně