Experience

• 

  Modupe cole memorial childcare and treatment

  Mar 2016 - Nov 2017

  Worker

  Assisted with special events and programsMaintained clean, neat, and operational facilities to serve program needsCoordinated food, clothing, and household items for disadvantaged individuals and familiesProviding administrative support to the department leads to helping organize events and fundraisersProvided IT support by setting up and maintaining computers and other necessary technology

• 

  Global communications group

  Mar 2017 - Nov 2018

  Customer service representative

  Handled customer inquiries and suggestions courteously and professionallyActively listened to customers, handled concerns quickly and escalated major issues to supervisorAnswered constant flow of customer calls with minimal wait timesAnswered customer telephone calls promptly to avoid on-hold wait times

• 

  Benkefty autos

  Mar 2021 - Dec 2022

  Sales manager

  Managed sales promotions and marketing strategies on major social media sitesDirected sales support staff in administrative tasks to help sales reps' close dealsBoosted sales in five locations by 15%Received an award for outstanding service to the companyImproved business ratings as well as client satisfaction

• 

  Teeque global service

  May 2021 - now

  Store manager

  Surpassed annual sales targets by an average of 25% each year, contributing to a revenue increase of 40% over two yearsIncreasing sales by 20% with special displays and promotionsOverseeing business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needsImplementing process improvement to shape organizational culture, optimize procedures for higher

• 

  Canada's wonderland

  Sept 2023 - now

  Provided positive first impressions to welcome existing, new, and potential customersEngaged with customers to build rapport and loyaltySolved customer challenges by offering relevant products and servicesExceeded your sales target by 30%Developed and maintained strong relationships with key clients, resulting in a 30% increase in repeat business

  • Salesperson

    Sept 2023 - now

  • Supervisor

    Sept 2023 - Oct 2024