Experience

• 

  Cognizant

  Jul 2006 - May 2009

  Software developer/team lead - mainframes/j2ee
• 

  Ferrero

  Apr 2010 - Jun 2010

  Intern - operations & supply chain
• 

  Tata motors

  Jan 2011 - Feb 2011

  Intern - production
• 

  Capgemini

  Jun 2011 - Mar 2015

  Negotiated, defined and implemented the measurement of innovative Service Levels to measure the performance of newly established application development factories. Led the contract negotiations (Global & Local Service Agreements), and thereafter the engagement set-up for a new relationship with an automotive major. Conversion of staff-augmentation services inherited from customer’s captive center to productivity driven Managed Services. (Approx. 25% cost-savings to customer)

  • Manager - Service Performance

    Sept 2014 - Mar 2015

  • Manager - Commercials, Contracts & Financials

    Nov 2013 - Oct 2014

  • Manager - Service Transformation

    Dec 2012 - Oct 2013

  • Pre-sales Solutions Architect - Application Management

    Jun 2011 - Nov 2012
• 

  Capgemini

  Jun 2017 - now

  Lead Commercial Manager on one of Capgemini's largest accounts globally. Responsible for managing the commercial & contractual relationship across our entire portfolio of services to this customer - application & infrastructure management, hosting & cloud orchestration, workplace support, and service integration.Key achievements in this role:1. Concluded significant add-on sales (either individually or in collaboration with other functions) grossing Euro bookings in the range of high eight-figures.2. Secured win-win resolutions to multiple complex commercial disputes (total Euro value approaching nine-figures)3. Conceptualized, negotiated and implemented a paradigm shift in the Customer's service ordering processes leading to near-elimination of contracting efforts and purchasing lead times for the Customer, and lesser idle-time and shorter cash-cycles for Capgemini. Show less

  • Senior Manager - Commercials & Contracts

    Apr 2019 - now

  • Manager - Commercials, Contracts & Financials

    Apr 2015 - Mar 2019

  • Third Party Management

    Jun 2017 - Nov 2017