
Michelle Acton
Actuarial Manager

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About me
Chief Customer Officer | Business Leader | Industry Expert
Education

University of the Free State/Universiteit van die Vrystaat
2008 - 2008Post Graduate Diploma Financial Planning
Actuarial Society of South Africa
1999 - 2002Qualified Actuary Actuarial Science
Fourways high school
1991 - 1995Matric
University of Pretoria
1996 - 1999Bcom(Hons) Actuarial Science
Harvard Business School Online
2020 - 2020Certificate in Disruptive Strategy with Clay Christensen Disruptive Strategy CompleteDisruptive Strategy with Clayton Christensen is a 6-week, 30-hour online certificate program from Harvard Business School. Disruptive Strategy helps students become fluent in disruption theory and gain confidence in articulating complex viewpoints, apply strategic frameworks to assess new opportunities and potential threats, and acquire techniques for executive-level strategy formulation and team management. The program was developed by leading Harvard Business School faculty and is delivered… Show more Disruptive Strategy with Clayton Christensen is a 6-week, 30-hour online certificate program from Harvard Business School. Disruptive Strategy helps students become fluent in disruption theory and gain confidence in articulating complex viewpoints, apply strategic frameworks to assess new opportunities and potential threats, and acquire techniques for executive-level strategy formulation and team management. The program was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning model. Show less

Harvard Business School Online
-Certificate of Specialization in Strategy
Harvard Business School Online
2021 - 2021Certificate in Sustainable Business Strategy
Harvard Business School Online
2021 - 2021Certificate in Strategy Execution CompleteStrategy Execution is an eight-week, 40-45 hour online certification program from Harvard Business School. Strategy Execution teaches a comprehensive framework for implementing strategy, covering topics including resource allocation and job design, performance measurement, risk management, and strategies for detecting and adapting to change. Participants gain the knowledge and skills needed to execute strategy successfully. Strategy Execution was developed by leading Harvard Business School… Show more Strategy Execution is an eight-week, 40-45 hour online certification program from Harvard Business School. Strategy Execution teaches a comprehensive framework for implementing strategy, covering topics including resource allocation and job design, performance measurement, risk management, and strategies for detecting and adapting to change. Participants gain the knowledge and skills needed to execute strategy successfully. Strategy Execution was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning method. Show less
Experience

Discovery Health
Jul 1999 - Jun 2002Actuarial ManagerWorked in the Marketing department and assisted with product development, development of marketing and pricing tools and incentive structures.

Fifth Quadrant Actuaries and Consultants
Jul 2002 - Jan 2003Director
Medscheme (Mtius) Limited
Feb 2003 - Sept 2005Head of Actuarial,
OUTsurance
Oct 2005 - Nov 2006Head of Client Care
NBC Holdings (Pty)
Jan 2007 - Sept 2007Divisional Manager of Actuarial and Investment Consulting Services
Alexander Forbes
Oct 2007 - Apr 2012Principal Consultant and Senior ActuaryConsulting to large corporate client base on retirement funding and employee benefit arrangements and providing actuarial and Investment consulting advice to clients. Managed a consulting portfolio of approximately R10 million annually.• Chairperson of the Risk Benefit Committee;• Valuator to a number of defined contribution funds;• Managing and mentoring consulting staff;• Product development;• New business strategies and implementation across the division;• Managing client relationships;• Rolling out realization strategies into large corporate clients. Show less

Old Mutual South Africa
May 2012 - Apr 2020Assisted senior management in establishing the new Old Mutual Corporate Consultants division and managing an Employee Benefits consulting team. As a Principal Consultant, I also developed and implemented a new pricing model for new consulting and actuarial clients within the business. My current role includes:• Strategy development for clients; • Preparing presentations and writing articles for publishing in industry and mainstream media; • Consult to a portfolio of large retirement funds, sub-funds and employers around their employee benefits;• Support to the new business team to assist in securing large consulting appointments;• Representing Old Mutual Corporate in the media, conferences and industry events;• Managing a team of consultants;• Member of the Old Mutual Corporate Consultants Exco team. Show less Managed the Old Mutual Actuaries and Consultants (OMAC) division, including; staffing, new business targets, managing budgets and reporting. As the head of Actuaries and Consultants I provided actuarial and investment consulting advice to clients. • Consulting to large corporate client base on retirement funding and employee benefit arrangements;• Senior member of the Old Mutual Corporate management team;• Managing all aspects of the OMAC division including staff responsibilities, budgeting, client management and strategy development.• Valuator to a number of defined contribution funds;• Member of the Old Mutual Corporate Thought Leadership Steercom. Show less
Principal Consultant, Old Mutual Corporate Consultants
Jan 2014 - Apr 2020Head of Actuaries and Consultants, Old Mutual Corporate Consultants
May 2012 - Dec 2013

Old Mutual Limited
Apr 2020 - Mar 2021Principal Consultant - Innovation and Strategy
Old Mutual South Africa
Mar 2021 - nowI am the Business Owner for Two Pot and responsible for implementing the new Two Pot regulations across the Old Mutual group end to end. Focus on the distribution strategy for Old Mutual Corporate. Also looking at the distribution strategy of the future.
Chief Customer Officer: Corporate
Apr 2024 - nowRetirement Reform Executive
Nov 2022 - nowKey Account Manager - Distribution Strategy
Mar 2021 - Oct 2022
Licenses & Certifications

FAIS RE 1 and RE 5
FAIS
Qualified Actuary
Institute and Faculty of ActuariesJul 2002
SAFe Agilist Certification
Scaled Agile, Inc.Oct 2022
Certified Financial Planner (CFP)
Financial Planning Institute of Southern AfricaJan 2009
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