Mariam Masood

Experience

• 

  Calgary Board of Education

  Nov 2018 - Jan 2021

  Lunch Supervisor

  Supervised and interacted with a diverse group of children during lunch hours, prioritizing their emotional well-being and fostering a positive atmosphereEnsured a safe environment for students by monitoring lunchroom and recess facilities, intervening as needed to prevent accidents and conflictsAssisted in setting up and cleaning lunch tables before and after lunchtime, contributing to a hygienic and organized dining areaSupported the school library by shelving books properly and repairing damaged library materials, promoting an efficient and functional learning environmentCollaborated with teachers to work with small groups or individual students, providing academic support and reinforcing lesson concepts as directed Show less

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  Real Canadian Superstore

  Sept 2021 - Mar 2023

  Personal Shopper

  Utilized application software to access shopping orders, track order status, and print labels with customer order details, facilitating smooth order management processesProcessed over 30 orders per shift and picked out 1000+ items weekly, demonstrating efficiency and accuracy in fulfilling customer requestsDelivered superior customer service to dozens of customers per shift, addressing inquiries and effectively resolving customer complaints to ensure satisfactionEnsured the accuracy of customers' orders and prepared them for pickup, utilizing zone picking strategies to expedite order completion and reduce picking timeLeveraged strong organizational skills to manage and prioritize tasks, guaranteeing timely and efficient order fulfillment Show less

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  Day Home Agency

  Mar 2023 - Sept 2023

  Educator

  Utilized Time Savr application software to track attendance, communicate with parents, and manage daily lessons effectivelyManaged invoices and tracked time and services provided using Excel WorkSheets, maintaining accurate records and facilitating smooth administrative processesProvided full-time care for 3-5 children, ages 1 to 6 years old, maintaining a structured daily routine and coordinating extracurricular activities to ensure a nurturing environmentDeveloped and implemented creative and educational activities aimed at improving children's cognitive and social skills, fostering strong emotional bonds and promoting self-confidenceCommunicated effectively with parents regarding daily activities, behaviors, and related issues, ensuring transparency and alignment with parental expectations Show less