Ahmed Al Mustafa

Experience

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  ISAM BOOKSHOP

  Aug 2009 - Aug 2012

  Admin Assistant & Sales Executive

  -Responsible for handling the office & administrative duties.-Responsible for searching potential customers & increasing the Overall sales.-Attend client’s sales orders & queries and resolves their concerns promptly.-Preparation of Orders, Delivery and Follow up for payments.-Negotiating the terms of agreement and closing sales.-Promotion for books in Schools and Government Entities.-Handle incoming calls, e-mails and all correspondence such as mail and faxes.-Checking quantities of goods on display and in stock.-Reviewing our own sales performance, aiming to meet or exceed targets.-Making accurate, rapid cost calculations, and providing customers with quotations.-Preparations of effective outgoing Correspondences & Emails.-Participation in Book fairs (Domestic & International). Show less

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  Abu Dhabi Islamic Bank

  Sept 2012 - Jan 2015

  Senior Finance Executive

  - Advise on how to meet targets and propose a new ways to find a new customers.- Visit companies and make a good presentation about bank products.- Build a good relation with customers and companies as well.- Collect, check, analyze and follow up documentations of customers and submit in bank system.- Follow up the customer’s cases with concern departments and use official correspondence to connect with them.- Collect the final documents of customers and finalize documentation procedures.- Follow up customers to ensure their satisfaction of service or financial solution.- Analyze the bank statement and financial documents of customers.- Report to team leader daily about sales, new customers, collected documents, visited companies and propose strategies to meet customers’ needs and grap the biggest number of customers to our organization.- Secure outside funding, certify accuracy of financial customer information’s to reduce risk of bank to the lowest level and ensure quality of customers.- Represent the bank within the wider community and build relevant contacts.- Implementing the new products services and processes devised by head office. Show less

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  National Bank of Abu Dhabi

  Mar 2015 - Mar 2016

  Senior Financial Advisor

  - Provide clients with banking services and Financial solutions ( Personal Loan&Home Mortgage Finance)

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  Al Masaood Automobiles

  Jul 2016 - Jul 2017

  Customer Service Advisor

  - Automotive Service Advisor - Renault

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  Wissam Zein Consultancy

  Aug 2017 - now

  Assets Manager & Investment Consultant