Conor Morrell

Experience

• 

  ESPRIT SKI (HOTELPLAN UK)

  Nov 2013 - Apr 2014

  Snow Ranger
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  Neilson Active Holidays

  Apr 2014 - Nov 2015

  Water Sports Instructor

  Customer service orientated role delivering a waterski, wakeboard, and activity programme for both adult and child Neilson guests, both on and off the water.Winner of Customer Service Award for Excellence, and my Ski team were winners of “Overseas Team of the Year Award” and Neilson themselves were awarded with the “best activity holiday company” in the British Travel Awards

• 

  Casa Del Mar

  Jan 2016 - Sept 2016

  Restaurant Shift Manager

  Ensuring provision of excellent customer service within this busy and expanding restaurant; including provision of all ‘front of house’ services (bar, restaurant, bookings, financial) as well as ‘rear of house’ support for provisioning, preparation and hygiene.

• 

  Chestnut

  Nov 2016 - now

  Rapidly expanding and critically acclaimed East Anglia based boutique hotel and restaurant chain, with a reputation for delivering a real 'hospitality experience’. Chestnut Academy - 3 month periods in 6 different hotels, restaurants and public houses followed by a similar period within the Groups Head Office, working through each department and discipline within the Group over a 2year period, inc Hotel, Restaurant and Bar Management, Events, Food and Beverage, Duty Management, Staff scheduling, HR, Training, Performance Management, Reservations, Stocktaking, Health and Safety, Financial Planning, Budgeting and Forecasting etc etc.Since completing the Academy I have occupied a newly created multi site Managerial and Head Office role providing cover for General Managers of individual sites when absent or being replaced, providing training to incoming GM’s to familiarise them with the standards and processes operated within the Group and ensure consistent adoption of best practice procedures throughout the organisation and also assisting the reservations team. Show less

  • Group Project Manager

    Jan 2022 - now

  • Group Operations Assistant

    Sept 2019 - Jan 2022

  • Roaming Assistant Manager

    Nov 2016 - Sept 2019