
Ankit Garg
ROSTERING EXECUTIVE

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About me
Senior Product Manager(CSM®)
Education

C.C.S. University
2003 - 2005Master of International Business Management
Chaudhary Charan Singh University
2003 - 2005Master of Business Administration (MBA) International Business
Experience

Kingfisher Airlines
Nov 2007 - Feb 2012ROSTERING EXECUTIVE1. Roster Creation: Proficient in developing comprehensive and balanced employee schedules, considering factors such as workload, skill sets, and business requirements. 2. Crew Allocation: Skilled in efficiently allocating resources to meet organizational needs, while minimizing overtime and ensuring compliance with labor laws and company policies. 3. Communication Management: Adept at clear and effective communication with team members regarding schedules, changes, and updates, fostering a positive and collaborative work environment. 4. Adaptability: Demonstrated ability to handle unexpected changes, such as last-minute shift adjustments, while maintaining flexibility and ensuring minimal disruption to operations. 5.Problem Solving: Proven track record of resolving scheduling conflicts and addressing staffing issues promptly, contributing to the smooth functioning of day-to-day operations. 6. Compliance Oversight: Ensuring that rosters adhere to legal requirements and organizational standards. 7. Technology Utilization: Proficient in utilizing rostering software (Sabre Rocade) and other tools (Sabre Movement Management, Reservation System) to streamline scheduling processes, enhance accuracy, and contribute to overall operational efficiency. 8. Collaborative Approach: Known for fostering positive relationships and collaborating with various departments to align rostering activities with broader organizational goals and objectives. 9. Analytical Skills: Skilled in analyzing data and trends to optimize staffing levels, reduce costs, and enhance workforce productivity. 10. Customer Service Focus: Committed to delivering exceptional service to both internal and external stakeholders, ensuring that their needs are met through effective and strategic rostering practices. Show less

Air India Limited
Feb 2012 - Sept 2014CREW CONTROLLER1. Optimal Resource Allocation: Ensuring efficient deployment of flight crew members to align with operational requirements, considering factors like aircraft type, crew qualifications, and regulatory compliance. 2. Real-time Monitoring: Constantly monitoring crew activities, flight progress, and weather conditions to address any deviations or disruptions promptly, ensuring seamless operations. 3. Communication Coordination: Facilitating effective communication between flight crew members, ground staff, and other relevant departments to convey schedule changes, updates, and critical information. 4. Regulatory Compliance: Adhering to and ensuring the compliance of crew schedules with aviation regulations, airline policies, and contractual agreements. 5. Emergency Response: Coordinating crew responses in emergency situations, making swift decisions to ensure the safety and well-being of passengers and crew members. 6. Problem Resolution: Proactively identifying and resolving scheduling conflicts, operational disruptions, and crew-related issues to minimize delays and optimize resources. 7. Collaborative Approach: Collaborating with various departments, including flight operations, maintenance, and ground services, to align crew scheduling with overall operational efficiency and airline goals. 8 . Technology Utilization: Leveraging advanced crew management systems ( ARMS & Sabre Movement Manager) and technology tools to enhance the accuracy and efficiency of crew scheduling and monitoring processes. Show less

Vistara - TATA SIA Airlines Ltd.
Sept 2014 - Apr 2016Assistant ManagerAs an Assistant Manager Crew Operations at Vistara, my role encompasses diverse responsibilities vital to the smooth functioning of airline operations. Key aspects of my position include: 1. Crew Scheduling and Planning: Proficiently overseeing the creation and optimization of crew schedules, considering regulatory requirements, operational needs, and crew preferences. 2. Resource Allocation: Efficiently allocating crew members to flights, taking into account factors such as qualifications, flight hours, and operational demands to ensure optimal resource utilization. 3.Regulatory Compliance: Ensuring strict adherence to aviation regulations, company policies, and contractual agreements in all crew-related activities and schedules. 4. Communication Coordination: Facilitating clear and timely communication between crew members, ground staff, and relevant departments to convey schedule changes, updates, and critical information. 5. Emergency Response: Coordinating crew responses during emergencies, making quick and informed decisions to prioritize safety and resolve operational challenges. 6. Problem Resolution: Proactively identifying and resolving crew-related issues, scheduling conflicts, and operational disruptions to minimize delays and enhance overall efficiency. 7. Team Management : Ensuring team members Wellbeing and Workload management. Make sure the Discipline ,Company Values and Professionalism is maintained within the team 8. Technology Utilization: Leveraging crew management systems (Merlot) and other tools to maintain the accuracy and efficiency.9. Continuous Improvement: Actively participating in the identification and implementation of process improvements within Crew Operations to enhance overall operational effectiveness and contribute to Vistara's commitment to excellencehas context menu Show less

Sabre Airline Solutions
Apr 2016 - Jan 2017Senior Business AnalystAs a Senior Business Analyst at Sabre, my role involves in-depth analysis and strategic contributions to enhance business processes and technological solutions. Key responsibilities include:1. Requirements Gathering: Collaborating with stakeholders to elicit, document, and prioritize business requirements, ensuring alignment with organizational objectives.2. Data Analysis: Utilizing analytical skills to examine and interpret complex data sets, extracting meaningful insights to inform business decisions and improve operational efficiency.3. Process Optimization: Identifying opportunities for process improvement, developing strategies to streamline workflows, and implementing changes to enhance overall business performance4. Solution Design/Improvements: Collaborating with technical teams to translate business requirements into well-defined and structured solution designs, ensuring alignment with Sabre's technological capabilities.5. Stakeholder Engagement: Building and maintaining strong relationships with internal and external stakeholders, fostering effective communication to understand their needs and expectations.6. Market Analysis: Monitoring industry trends, competitor activities, and market dynamics to provide insights that support strategic decision-making and maintain Sabre's competitive edge.7. Documentation and Reporting: Creating detailed documentation of business processes, requirements, and project progress, and generating reports to communicate findings and recommendations to relevant stakeholders.8. Technology Tools: Using JIRA for reporting issues and Salesforce to document and track business requirements and ensure timely delivery of the Functionality and Product 9. Change Management: Facilitating the adoption of new processes or technologies by providing support, training, and communication to users, ensuring a smooth transition and maximizing the benefits of implemented changes. Show less

Merlot aero
Apr 2017 - Jul 2018Account ExecutiveMy role involved driving business growth through effective client management and solution sales in APAC region. Key responsibilities include: 1. Client Acquisition: Identifying and targeting potential clients in APAC, showcasing the benefits of the Crew Management Software, and converting leads into customers. 2. Relationship Building: Establishing and nurturing strong relationships with existing clients, understanding their needs, and ensuring satisfaction with the software's performance. 3. Product Knowledge: Maintaining a deep understanding of the Merlot Crew Management Software's features, functionalities, and benefits to effectively communicate its value proposition to potential and existing clients. 4. Sales Strategy: Developing and implementing effective sales strategies to meet revenue targets, including prospecting, lead generation, and managing the end-to-end sales cycle. 5. Customization Consultation: Collaborating with clients to understand their specific requirements and coordinating with the product team to provide customized solutions that align with their business needs.6. Market Analysis: Staying informed about industry trends, competitor activities, and market demands to identify opportunities for product enhancements and positioning within the aviation crew management sector.7. Cross-functional Collaboration: Working closely with the product development, marketing, and customer support teams to relay client feedback, contribute to product improvements, and ensure a cohesive customer experience. Show less

Vistara - TATA SIA Airlines Ltd.
Jul 2018 - Jan 2022Asst. Manager Crew OperationsMy role involved overseeing critical aspects of crew management and contributing to strategic initiatives within the organization. Key responsibilities include: 1. Crew Planning: Strategically developing and optimizing crew schedules to ensure efficient resource utilization, compliance with regulatory requirements, and alignment with operational needs. 2. Resource Allocation: Efficiency assigning crew members to flights, considering factors such as qualifications, experience, and regulatory constraints, to meet airline operational requirements. 3. Project Management: Leading or contributing to multiple Internal and External Projects aimed at enhancing crew planning processes (Deadhead Bookings Application), implementing new technologies (Jeppesen Pairing and Crew Roster Optimizers) and driving improvements to optimize overall crew management efficiency.4. Regulatory Compliance: Ensuring strict adherence to aviation regulations, company policies, and industry standards in all crew-related activities and schedules. 5. Collaborative Leadership: Working closely with cross-functional teams, including crew operations, Human Resources, Payroll and Technology, to foster collaboration and align crew planning strategies with broader organizational goals. 6. Change Management: Implementing changes to crew planning processes or systems and ensuring effective communication and training for crew members and relevant stakeholders. 7. Training and Development: Supporting the training and development of crew planning team members, ensuring their knowledge and skills align with industry best practices and organizational standard Show less

Infogain
Jan 2022 - Sept 2022Technical Lead1. Requirement Analysis: - Collaborate with stakeholders to gather and analyze business requirements & Translate business needs into clear and concise technical specifications. 2.Technical Planning: - Work closely with development teams to plan and prioritize technical tasks based on business priorities & provide input on technology choices and architecture decisions. 3. Bridge Between Business and Technical Teams: - Act as a liaison between business stakeholders and technical teams to ensure effective communication and understanding of requirements. 4. System Design: - Contribute to the design of software systems based on business requirements. Ensure that technical solutions align with business goals and constraints.5. Documentation: - Create comprehensive documentation for technical specifications, system design, and other relevant documentation. Ensure documentation is up-to-date and easily accessible. 6. Risk Management: - Identify and assess technical risks associated with business requirements. Collaborate with the team to develop strategies for mitigating risks. 7. Stakeholder Management: - Build and maintain strong relationships with business stakeholder and provide regular updates on project progress and address any concerns or issues. 8. Quality Assurance: - Collaborate with QA teams to ensure that the developed solutions meet both business and technical requirements. Participate in testing processes and validate that requirements are met. 9. Project Management: - Assist in project planning and monitoring to ensure that technical tasks align with project timelines and objectives. 10. Training and Support:- Provide training and support to end-users and other stakeholders during the implementation phase. Address any post-implementation issues and ensure smooth transition. Show less

CAE
Sept 2022 - nowSr Product Manager
Licenses & Certifications
- View certificate

Technical Product Management
LinkedInNov 2022 - View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceJul 2023 - View certificate

Agile Foundations
LinkedInMay 2021 - View certificate

Agile Software Development
LinkedInJan 2023 - View certificate

Product Innovation for Product Managers
LinkedInDec 2023 - View certificate

The Key to Good Communication: Your Audience
LinkedInAug 2023 - View certificate

Becoming an AI-First Product Leader
LinkedInJul 2023 - View certificate

Introducing AI to Your Organization
LinkedInJul 2023 - View certificate

Product Management: Building a Product Roadmap
LinkedInMar 2023 - View certificate

Product Management: Building a Product Strategy
LinkedInMar 2023 
Certified Product Manager (CPM)
GrowthSchoolAug 2024- View certificate

Business Analysis Foundations
LinkedInApr 2021 - View certificate

Product Management: Customer Development
LinkedInMar 2023 - View certificate

Becoming a Product Manager: A Complete Guide
LinkedInMar 2023 - View certificate

Artificial Intelligence Foundations: Thinking Machines
LinkedInApr 2023 - View certificate

Product Management First Steps
LinkedInNov 2022
Languages
- enEnglish
- hiHindi
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