Redwan Ahmed

Experience

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  Blakebery Pharmacy/ Catto Chemist

  Jul 2017 - Aug 2017

  Pharmacist Assistant

  Roles included:- Professional environment where crucial eye to detail is needed as dealing with medication and storage of chemical substance and OTC goods programme. - Placing medication prescribed into baskets - Retrieving deliveries for patients from storage promptly so service times heavily reduced- Clearing storage space so that efficient movement is produced to increase aptitude of service- Checking dates on medication and dispose of them promptly so that risk of expired substances is eradicated Show less

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  Newham Council

  Aug 2017 - Aug 2017

  Summer Helper

  Roles included- Reading to kids to allow ease of understanding- Organising books so they are easier to find to optimise efficiency - Maintaining standards of the library to attract more readers to a branch- Assisting with processes and applications within the branch to allow for optimal customer satisfaction

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  JD Sports Fashion

  Nov 2017 - Jan 2018

  Sales Assistant

  Roles included:- Working with speed and efficiency during busy Christmas period to achieve customer satisfaction- Maintaining shop standards so the aesthetics of the shop floor is appealing to attract more customers- Providing optimal customer service so customers' return rate is high to exponentially increase sales- Back of house replenishment - Communicating between team members

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  Anchor

  Apr 2020 - May 2021

  Podcaster

  - Conducted my own podcast relating to spirituality and spirituals aspects of life. Also helped give advice on topics which were requested.- Surveyed and questioned local public to understand types of topics which needed to be addressed- Thoroughly read articles and research topics I would speak of to be able elaborate and expand own opinions - Marketed and created a brand by creating short videos on social media platforms such as TikTok, Instagram and Twitter

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  WHSmith

  May 2021 - Jan 2023

  Sales Associate

  Roles included:- Operating the tills/Scanners; processing transactions accurately and maintaining efficiency throughout the busiest period of the day- Led teams of 6, delegated tasks, and successfully increased store earnings as appointed duty manager- Cultivated loyal, profitable relationships with customers and promoted initiatives to increase sales.- Actioned and resolved consumer feedback to produce better service and pushed promotions for sales

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  TikTok for Business

  Aug 2022 - Oct 2022

  Social Media Manager

  -Took care of responses and creative media for account with 190,000+ followers- Helped managed content type and structure and evaluate content- Had helped to make sure content was released on time with correct hashtags and captions- Helped to grow audience by suggesting niches which previously were not addressed

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  HSBC

  Jan 2023 - Sept 2023

  Business Specialist

  Roles included:- Proactively support our Small Business Banking customers through change and growth, focusing on their financial health- Delivering a professional face to face service experience to customers, prospective customers and professionals in order to maximise contribution towards the Business Banking Portfolio segment and to improve customer engagement.- Being an ambassador for HSBC internal and external business events winning new to Bank customers by establishing a network with key business introducers in the local community and working in partnership with them- Adhering to structures and processes in place for the management of credit, operational, reputation and regulatory risk as well as doing necessary KYC and CDD checks on onboarding customers- Optimising the potential value of existing relationships by assisting in the delivery of solutions and services appropriate to meet customer need and improve customer engagement- Gaining commercial knowledge in many sectors to further create many valuable conversations Show less