
Olivia Orend
Student

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About me
Strategic Account Manager at The National Society of Leadership and Success
Education

Parkland High School
2007 - 2011High School Diploma General Studies
Orefield Middle School
2005 - 2007
University of Virginia
2015 - 2016Master's Degree Higher Education/Higher Education Administration
James Madison University
2011 - 2015Bachelor of Science (B.S.) Hospitality and Tourism ManagementActivities and Societies: University Program Board Student Alumni Association Minors: General Business, Human Resources DevelopmentMini Management Project
Experience

Parkland High School
Jan 2007 - Jan 2011Student
King Kone
Mar 2008 - Aug 2012Server- Greet guest- Make guest's order- Work at the register- Maintain store cleanliness- Assist guest

Real Estate of America
Jan 2010 - Aug 2012Administrative Assistantwww.reoarealty.com- Answer incoming phone calls- Set up appointments- Assist agents and clients- Assist Broker in day to day operations

James Madison University
Jan 2011 - Jan 2013Studentwww.jmu.edu

James Madison University School of Hospitality
Jan 2013 - Feb 2013Theme Dinner Assistant"Luna De La Noche"- Assist in set up of ballroom- Assist in set up of all logistics- Serve 5 course meal to guests- Assist in cleanup after event

ARAMARK
Jan 2013 - May 2013Extern- Prepare, cook, bake what is needed- Assist guests - Maintain sanitary work area- Gain experience in both retail and residential locations

University Program Board at James Madison University
Mar 2013 - Apr 2015· Serve as the chief-of-staff for UPB; serve as a leader to the Council and oversee its operations· Facilitate weekly Executive Council meetings and monthly General Body meetings.· Serve as the official UPB representative to the campus, community, businesses, NACA and surrounding schools.· Maintain positive relations with JMU offices, clubs, and departments.· Lead the development of establishing the mission, vision, and goals of UPB for the year.· Assist Executive Council members (14) in setting and achieving goals.· Continue the personal and professional development of UPB into the future.· Lead all initiatives for alumni of the organization· Directly supervise the Finance Director and Executive Assistant.· Plan all training and retreats for the Executive Board Show less
President
Feb 2014 - Apr 2015Director of Spirit and Traditions
Mar 2013 - Apr 2014

JMU Festival Conference Services
May 2013 - Aug 2014Administrative Coordinator of Housing- Coordinate pre-camp, during, and post- camp cleaning- Communicate dorm issues to Facilities Management and Residence Life- Order and track all linen orders and deliveries- Supervise and schedule Linen Operations Crew- Maintain accurate key inventory through key orders and replacements

James Madison University
Jan 2014 - Dec 2014Theme Dinner Manager/ Supervisor- Work as an efficient team member - Plan reception decor, entertainment, and registration process- Plan budget, banquet event order, and proposal for the event - Train event staff members

University of Virginia
Jul 2015 - May 2016Student Activities Graduate Assistant- Advise the Women's Leadership Development Program (WLDP).- Co-advise the planning committee of Project Serve, a one-day service event for first- year students. - Serve as a consultant to CIO leaders and be knowledgeable in the CIO process and University policies. - Design, implement, and evaluate educational programs and resources for student organizations including programs that address specific organization needs such as leadership development, organizational development, marketing, fundraising, and event planning. -Serve as a Student Activities Team Member by actively participating and contributing to office- sponsored programs, professional development opportunities, staff meetings, and general administrative functions of the office. - Advise three student committees within the University Programs Council (UPC).- Work collaboratively with other Dean of Students units on major programs and initiatives. Show less

Washington & Jefferson College
Jul 2016 - Apr 2018-Develop, implement, and assess campus-wide events, with a special emphasis on evening and weekend programming. -Design and implement a progressive leadership development program that aids in individual student assessment and skill building opportunities. -Implement student organization training and development activities to increase organizational collaboration and efficiency. Maintain regular communication with student organization Advisors. -Assist with the registration process for new and existing student organizations. -Serve as the primary coordinator for Spire, a multifaceted online network that provides organizational and advertisement options for students, management and communication systems, and utilizes social media and other internal campus advertisement systems publicize programs and events. -Hire, train, and supervise the Hub student staff and provide opportunities for programming, marketing, and building management skill enhancement. - Serve as the advisor for the Student Activities Board and support the work of the organization to provide programming that meets the needs of a broad range of student interests. - Serve as a team member on developing and piloting a restorative justice and peer mediation program for the W&J community. -Assist with planning large-scale divisional events, including Welcome Week, Holiday Kick-off Week, and Presidents' Pride Month. -Serve on college committees and work collaboratively with key areas to provide programs and activities for student engagement. -Serve as a resource and referral source for all students at the college. -Perform other duties as required, including evening and weekend events when necessary. Show less -Work alongside student organizations to plan and create campus-wide programming and events, with a special emphasis on evening and weekend opportunities.-Create and implement student organization training and development activities to provide tools to increase organizational collaboration and efficiency. Maintain regular communication with student organization Advisors.-Assist with the registration process for new and existing student organizations.-Serve as the primary coordinator for Spire, a multifaceted online network that provides organizational and advertisement options for students, management and communication system, and utilize social media and other internal campus advertisement systems publicize programs and events.-Co-supervise the Hub student staff and provide opportunities for programming and building/event management skill enhancement.-Assist with large-scale divisional events. Show less
Assistant Director of Inclusive Campus Engagement
Aug 2017 - Apr 2018Coordinator of Inclusive Engagement: Student Organizations and Campus Activities
Jul 2016 - Jul 2017

University of Pittsburgh
Apr 2018 - Nov 2021Program Coordinator: Pitt Program Council & First Year Experience.webp)
The National Society of Leadership and Success (NSLS)
Nov 2021 - nowStrategic Account Manager
Jul 2024 - nowChapter Success Manager
Nov 2021 - Jul 2024
Licenses & Certifications

TIPS Certification
Mar 2013
Certified Wedding Planner
The Bridal SocietyFeb 2013
Servsafe Manager's Certification
Apr 2013
Cvent University Certification
CventOct 2013- View certificate

Excel Essential Training (Office 365/Microsoft 365)
LinkedInApr 2022 - View certificate

Foundations of Leadership
The National Society of Leadership and Success
Honors & Awards
- Awarded to Olivia OrendOutstanding Performer Award Division of Student Affairs September 1, 2019
- Awarded to Olivia OrendPresident's Award University Program Board Apr 2013
Volunteer Experience
Volunteer
Issued by The Big Event at James Madison University on Apr 2014
Associated with Olivia OrendVolunteer
Issued by The Big Event at James Madison University on Apr 2015
Associated with Olivia OrendScholarship Selection Committee
Issued by National Association for Campus Activities on Jun 2017
Associated with Olivia Orend
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