James Clayton

Experience

• 

  United States Marine Corps

  Jun 2005 - Jun 2013

  Marine

  • Monitored human resources quality control in financial, training, and beneficiary reporting for more than 117,000 regimental marines and dependents.• Managed division-level financial activity in a fast-paced, risk-based federal environment. • Prepared solicitation documents, determined responsiveness of bids or proposals, and negotiated terms and conditions.• Created and maintained an accounting and project management analysis tool to organize the planning, maintenance, execution, and distribution of accounting data. • Completed million-dollar asset management and validated invoices, payments, returns, inspections, and equipment evaluations in support of the U.S. Marine Corps Forces, Special Operations Command (MARSOC). • Developed internal risk management procedures, resulting in an 18% quality control increase within the first quarter of implementation. • Led manual data conversion of sensitive personnel records from 2005 to 2013 to a secure internal Issue Risk Management (IRM) system. • Prepared and presented financial accountings for beneficiaries, executors, and grantors for the service members' group life insurance policy. Administrated contracts, including modifications and closeout, and utilized Federal procurement regulations Show less

• 

  U.S. Department of Veterans Affairs

  Feb 2019 - Aug 2022

  Logistics Coordinator
• 

  Fonbnk

  Jun 2021 - Dec 2021

  Product Manager

  • Directed the creation of new promotional offerings and service expansion into new markets and categories.• Completed end-to-end project ownership from opportunity identification to the culmination of market launch. • Ensured the expansion of and subsequent launching of new business lines while prioritizing the service demands with product owners and revamping market feedback collection. • Executed strategic financial needs of a small veteran-owned business while mitigating the risks associated with off-season sales decline. • Effectively managed multiple projects simultaneously, including Cradle-to-Grave contracts, while prioritizing the company’s strategic initiatives and investment opportunities. Show less

• 

  Riva (sold to Teal HQ)

  Dec 2021 - May 2024

  Consultant

  • Provided business advice and guidance to clients in a startup company environment, resulting in an.• Coordinated additional company-level functions, including program management, finance, contract/subcontracts, business development, and compliance.• Effectively maintained current client relationships while seeking new market entry points. • Created and fostered effective relationships while managing contracts to support business goals and objectives. • Adeptly developed and coordinated strategic alternatives to contractual issues as project manager, utilizing the agile risk management framework. Show less

• 

  U.S. Department of Housing and Urban Development

  Feb 2023 - now

  Account Executive

  Client Relationship Management: Building and nurturing long-term relationships with clients. Acting as the main point of contact for clients and understanding their needs and goals.Sales and Business Development: Identifying and pursuing new sales opportunities. Developing and implementing strategies to achieve sales targets and expand the client base.Product Knowledge: Maintaining a deep understanding of the company's products or services to effectively communicate their benefits and features to clients. Providing product demonstrations and presentations as needed.Negotiation and Closing Deals: Negotiating contract terms, pricing, and other elements of sales agreements. Closing deals to meet or exceed sales quotas.Account Management: Overseeing the entire sales process, from initial contact through contract execution and beyond. Ensuring timely delivery of products or services and addressing any client issues or concerns.Market Research and Analysis: Staying informed about market trends, competitor activities, and industry developments. Using this information to identify potential opportunities and threats.Reporting and Documentation: Maintaining accurate records of sales activities, client interactions, and account statuses. Preparing regular reports on sales performance, forecasts, and other relevant metrics.Collaboration with Internal Teams: Working closely with other departments, such as marketing, product development, and customer support, to ensure client needs are met and to drive overall business success.Customer Satisfaction: Ensuring high levels of customer satisfaction by providing excellent service and support. Handling client complaints and resolving issues in a timely and effective manner.Training and Development: Continuously improving sales skills and knowledge through training programs, workshops, and self-directed learning. Show less