
Tim Heady
Vice President, Customer Operations

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About me
Retired
Education

Purdue University Northwest
1973 - 1979Bachelors of Science in Management Finance, Accounting and Business Administration
Northwestern University - Kellogg School of Management
1983 - 1985MBA
Experience

Searle
May 1979 - Dec 2000Vice President, Customer OperationsLed the following U.S. based teams: National Customer Sales & Marketing Unit; External Affairs, including physician associations and Medicaid; Customer and Channel Marketing, including e-business strategies and initiatives; Customer Contracting; and Customer Service. Managed a professional staff of 115 and expense budget of $32 million, in support of more than $1.8 billion in revenue.

UnitedHealthcare
Nov 2001 - Dec 2011CEO, UnitedHealthcare PharmacyLed UnitedHealthcare's Pharmacy business, which included the Medco relationship and team dedicated to provide administrative support services. I was responsible for all aspects of Pharmacy and Specialty Drug Benefit Management for UnitedHealthcare. During my tenure, UnitedHealthcare Pharmacy more than doubled in size to provide pharmacy benefits and management for employers, commercial and government, representing more than 14 million individuals and $11 billion in prescription drug spending annually. Approximately 8 million of those individuals were covered under UnitedHealthcare fully insured products, with the remainder managed under ASO arrangements with many of the largest employers in the U.S. I joined UnitedHealthcare in November 2001, relocating from Chicago where I was Vice President, Customer Operations for Searle/Pharmacia’s U.S. business. My career prior to joining UnitedHealthcare includes 21 years of executive leadership experience in the Pharmaceutical Industry, with a couple of years leading a start-up healthcare business in Colorado.I received a B.S. degree in management from Purdue University, an MBA from Northwestern University’s Kellogg School of Management, and I’m a Certified Public Accountant. Show less

Center for Diagnostic Imaging, LLC
Mar 2008 - Jul 2012Member, Board of DirectorsCDI is a national network of imaging providers offering a full range of diagnostic imaging, pain management and interventional radiology services.

IRx Ventures
Jan 2012 - Jan 2020PrincipalIndependent consultant with extensive executive and board level experience in both pharmaceutical marketing and Rx Benefit management

DARA BioSciences, Inc.
Aug 2012 - Dec 2015Member, Board of DirectorsDARA is a specialty pharmaceutical company dedicated to the commercialization of oncology treatment and oncology supportive care products.

Aptus Health
Aug 2013 - Sept 2019Member, Board of DirectorsAptus Health is advancing health engagement to transform healthcare models. With unmatched expertise in healthcare and personalized behavior, Aptus Health offers life science companies, payers, and providers a single partnership from insight to outcome. Aptus Health's end-to-end solutions span all areas of planning and execution including strategy, solution design, customer segmenting, advertising, and actionable analytics - all proven to effectively reach and engage a global audience and inspire positive behavior change. Show less
Licenses & Certifications

Certified Public Account
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