Ahmed Eissa

Experience

• 

  Raya Information Technology

  Dec 2006 - Oct 2007

  MCIT Graduate

  Technical Courses1- CCNA2- MCSE

• 

  EGYPTAIR

  Jan 2008 - Jul 2010

  System Engineer & Network Administrator

  - Install all new hardware, systems, and software for networks.- Install, configure, and maintain network services, equipment and devices.- Install and administrate servers farm with different operating systems (Windows and Linux) - Install and administrate different applications (Active Directory, DNS and MS SQL database)- Install and administrate different applications (IIS ,Apache and tomcat)- Maintain systems availability and performance.- Documents network problems and resolution for future reference Show less

• 

  TE data

  Oct 2010 - now

  - IT Infrastructure, Security, Cloud and DC, Presales, Consultation, Design, provisioning, Service Delivery and Implementation.- Introducing new technologies for all Enterprise Customers.- Establish and manage relationships with vendors, partners and suppliers, ensuring right first time approach. - This includes tendering and evaluation activities.- Managing B2B solution, infrastructure and integration.- Coordination of the design process with all involved parties, internal and external.- Give presentations to customers from the point of pre-sales view, and support in getting the business opportunity- Develop services solution from consultant, business plan, and technical solution.- Data Center and Cloud computing.- Ability to think out of box and offer Value Adds as part of the solution to customers.- Respond according to RFP/Tenders- Presales issue with our new customers.- Designing the technical solution to meet our customer’s requirements.- Receiving the sales requests asking for a solution for a customer, then validate it after checking the - - - availability and send the technical drawing and details including the cost element.- Conference calls to understand client business domain, analyze & evaluate their required technical needs.- Interfacing with Sales teams , product line and senior management to understand customer needs.- Interface with internal teams to continuously improve and innovative.- Provide specific solution/technology , technical and sales support for major account opportunities. - Provide both technical and non-technical consultancy and guidance to team members. Show less - Preparing technical proposals, solutions description, compliance documents, solution analysis, designing delivery specifications for various Enterprise customers' services.- Attending initial sales meetings and meeting with the client.- Conference calls to understand client business domain, analyze & evaluate their required technical needs- Determining a client's business requirements and whether the products being considered are suitable.- Answering any technical questions the client might have- Coordination of the design process with all involved parties, internal and external.- Give presentations to customers from the point of pre-sales view, and support in getting the business opportunity.- Receiving the sales requests asking for a solution for a customer, then validate it after checking the availability and send the technical drawing and details including the cost element Show less - Install and administrate EMC Documentum 6.6 products and prepare the development, testing and production stage.- Create and Management virtual severs on VCenter - EMC V Sphere- Management HP Blade physical servers.- Automate Business process and Develop workflow for TE Data Departments using Documentum process engine.- Develop and Design Document management system for TE Data Departments using Documentum 6.6- Prepare technical proposals, presentation, Demo and pilot project for ECM solution.- Analysis the customer`s requirements and write the analysis documentation.- Training the IT, and the end user.- Troubleshooting and support the customer.- Experience in Backlog conversion projects. Show less

  • Enterprise Technical Sales Section Head

    Aug 2023 - now

  • Enterprise Technical Seles Supervisor

    Aug 2018 - Jul 2023

  • Enterprise Technical Sales Senior Engineer

    Jan 2015 - Jul 2018

  • Enterprise Content Management Engineer

    Oct 2010 - Dec 2014